Talent Development & Employee Relations Coordinator

Doyon-Government-Group; Fairbanks (AK); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

PTO

Paid holidays

Medical insurance

Dental & Vision insurance

FSA & HSA

Life insurance

Disability insurance

401(k) with employer match

Profit sharing

Employee Assistance Program

Tuition assistance

Job summary

Doyon, Limited is seeking a Talent Development & Employee Relations professional to coordinate development initiatives across the DFOC. You will manage the LMS, develop training materials, and support internal investigations while maintaining confidentiality.

The role emphasizes collaboration with subsidiary HR departments, planning and delivering trainings, and aligning programs with strategic goals. Office-based environment with a focus on equity and professional growth.

Qualifications

• Bachelor's degree in business or human resources or equivalent experience.
• Demonstrated experience in learning or similar system administration environment.
• 3+ years of experience with Microsoft Office (Word, Excel, PowerPoint).
• Technical computer and systems skills.

Responsibilities

• Assist in design, development and delivery of programs and guidelines aligned to strategic goals.
• Analyze workforce and training needs and implement solutions.
• Serve as LMS administrator and handle day-to-day maintenance and content loading.
• Develop, write and review learning materials.
• Coordinate employee development opportunities and training sessions.
• Support talent and succession processes and confidentiality in investigations.
• Partner with talent vendors for HRSC needs and special projects.
• Maintain knowledge of employment laws and best practices.

Skills

LMS administration

Training needs analysis

Communication

Team collaboration

Planning & organizing

Problem solving

Research skills

Education

Bachelor's degree in business or HR

Tools

Microsoft Office

LMS platform (Brainier/UKG Pro)

Job description

Overview

Doyon, Limited's mission is to continually enhance our position as a financially strong Native corporation to promote the economic and social well-being of our 20,000+ shareholders. We provide exceptional career opportunities for individuals who value professionalism, collaboration, and a commitment to excellence. We understand the importance of treating our employees well and the impact motivated employees have in helping us succeed in our vision to be the leader in all we do.

COMPREHENSIVE BENEFITS PACKAGE:

Doyon, Limited offers a highly competitive benefits package that make up a significant portion of an employee's total compensation. Eligible employees may participate in the following benefits (these details are for informational purposes only and are subject to any policy or plan changes):

• Paid Time Off (PTO)
• Paid Holidays
• Medical Insurance
• Dental & Vision Insurance
• Flexible Spending Accounts (FSA) & Health Savings Accounts (HSA)
• Life insurance
• Short and Long-Term Disability
• 401(k) Plan & Employer Match
• Profit sharing
• Employee Assistance Program
• Tuition Assistance

JOB SUMMARY:Under the supervision of the Talent Development & Employee Relations Manager, is responsible for the coordination of talent development initiatives and programs across the Doyon Family of Companies (DFOC) and general HR support for the HR Service Center (HRSC). Responsible for day to day system administration and maintenance of the online learning management system (LMS), developing and facilitating employee training, and conducting internal investigations across the DFOC.

Responsibilities

ESSENTIAL FUNCTIONS:

• Assist in the design, development and delivery of programs, procedures and guidelines to align the workforce with strategic goals.
• Analyze workforce & training needs, makes recommendations as requested. Implements solutions with direction from supervisor.
• Serve as an administrator in the LMS. Conducts day to day system maintenance and troubleshooting, evaluates DFOC online training needs and vets and loads content.
• Develops, writes and reviews learning materials.
• Coordinates employee development opportunities.
• Develops and facilitates training sessions.
• Assists with coordination of talent and succession processes and programs.
• Support the subsidiary HR departments with planning, implementation, and on-going maintenance of employee relations and conducting internal investigations upon request, maintaining strict confidentiality.
• Participate on committees and special projects.
• Partners with various talent vendors to accomplish HRSC needs, such as social media recruitment providers and others, on special projects or initiatives.
• Maintain knowledge of employment and labor regulations, industry trends, current practices, new developments, applicable laws and employment legislation pertaining to all personnel matters.
• Research, identify and recommend best practices for HR related processes. Participate in developing and editing organizational guidelines, procedures and policies.
• Other duties as assigned

DOYON LIMITED CORE COMPETENCIES:

• Commitment to Excellence – Identifies what needs to be done and takes action to achieve a standard of excellence beyond job expectations.
• Corporate Values- Understand, embraces, and integrates Doyon corporate values into everyday duties and responsibilities.
• Customer Service – Identifies and responds to current and future client needs by providing excellent service to internal and external clients.
• Safety and Security – Promotes a safe work environment for co-workers and customers.
• Teamwork – Resourceful team player that builds, strengthens, and maintains collaborative relationships with others inside or outside the organization.

JOB-SPECIFIC COMPETENCIES:

• Adaptability - Adapts to changing conditions and work assignments, sets priorities and manages multiple assignments, and tasks.
• Attention to Detail- Ensures one's own and other's work and information are complete and accurate.
• Communication Skills- Listens, writes, speaks effectively, and positively relates and interacts with co-workers and others.
• Conflict Resolution- Prevents, manages, and/or resolves conflict.
• Creative Thinking- Creates something new or original; explores ideas, generates possibilities, looks for many right answers rather than just one; generates new ideas by combining, changing, or reapplying existing ideas.
• Dependability- Consistently adheres to operational standards, ensures smooth operations and positive customer experiences, builds a productive workplace, is reliable, and improves team morale.
• Planning and Organizing- Systematically develops plans, prioritizes, organizes, and manages resources in order to accomplish business goals within a specific time period.
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• Process Improvement – Manages, leads and enables the process of change and transition while helping others to deal with the process.
• Project Management- Plans, organizes, and manages resources to bring about the successful completion of specific projects.
• Research Skills - Searches, finds, and evaluates information sources.

SUPERVISION:

• This position requires no supervisory responsibilities.

Qualifications

REQUIRED QUALIFICATIONS:

• Bachelor's degree in business or human resources. May substitute additional years progressive administrative experience on a year-for-year basis
• Demonstrated experience in learning or similar system administration environment
• 3-years of experience working with Microsoft Office (i.e. Word, Excel, PowerPoint), with mid to high level skills
• Technical computer and systems skills

PREFERRED QUALIFICATIONS:

• Professional certification in area of expertise (PHR, SPHR, SHRM-CP, SHRM-SCP)
• Experience working with a Human Resource Information System (e.g., UKG Pro, Brainier, other LMS or relevant system)
• Online learning content authoring experience or certification

WORKING ENVIRONMENT: The majority of work is performed in a professional office setting with a wide variety of people with differing functions, personalities and abilities.

PHYSICAL DEMANDS: The work is generally sedentary, requiring routine walking, standing, bending and carrying items weighing less than forty pounds. [Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions].

REASONABLE ACCOMMODATION: It is Doyon’s business philosophy and practice to provide reasonable accommodations, according to applicable state and federal laws, to all qualified individuals with physical or mental disabilities.

PREFERENCE STATEMENT: Doyon grants preference to Doyon Shareholders and shareholders of other corporations that grant a similar preference to Doyon shareholders, such as Alaska Native Corporations. The preference applies in all phases of employment and training, which include, but are not limited to hiring, promotion, layoff, transfer, and training. A preference will be granted to qualified Doyon shareholders first, and second to qualified shareholders of other corporations which grant a similar reciprocal preference to Doyon shareholders, such as Alaska Native Corporations.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

A review of this position has excluded marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes and abilities to perform each duty proficiently. Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others. The requirements listed in this document are the minimum levels of knowledge, skills or abilities.

This job description is not an employment agreement or contract, implied or otherwise, other than an “at will” relationship. Management has the exclusive right to alter the scope of work within the framework of this job description at any time without prior notice.