Talent Consultant I - Process Lead - NYC

Bank of America Corporation; New York (NY); On-site; USD 70,000 - 95,000; Full time

Job summary

Bank of America is seeking a Global Talent Consultant I in New York to drive enterprise-wide talent initiatives and partner with business leaders to translate strategies into practical solutions. You will analyze workforce data, develop resources, and collaborate with HR and SME teams to ensure effective execution across regions.

The role emphasizes data-driven insights, stakeholder management, and the ability to influence across organizations while maintaining high standards of confidentiality

Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.
• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.
• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.
• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.
• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.
• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.
• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.
• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Responsibilities

• Act as SME for talent processes and programs within an assigned business area.
• Partner with Talent, HR and business stakeholders to identify needs and translate programs into solutions.
• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.
• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.
• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.
• Develop and coordinate business-specific communications that support understanding and execution of talent programs.
• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.
• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.
• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.
• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.
• Maintain high standards for data confidentiality, accuracy and integrity.

Skills

Attention to Detail

Collaboration

Process Simplification

Quality Assurance

Reporting

Adaptability

Leadership Development

Networking

Prioritization

Workforce Planning

Influence

Organizational Effectiveness

Presentation Skills

Succession Planning

Written Communications

Job description

Job Description

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates' physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description

Assists with the development of enterprise wide or LOB specific talent development and organizational design/effectiveness solutions. Will work with the business and/or Global Talent client team to develop and implement solutions. Assists in the identification of opportunities, strategies and solutions that are directly linked to organizational and business goals. Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement. Responsible for providing consultative support to assist with the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results. Responsible for ensuring integration with local, regional, and national business partners to drive successful execution of talent development solutions. Individual contributor role.

The Global Talent Consultant I supports the development and execution of enterprise and business-specific talent strategies, programs and processes that advance organizational and business priorities. This role partners with business leaders, Human Resources, Talent colleagues, subject matter experts and external partners to identify needs, develop solutions and support effective execution.

The role serves as a talent process and program subject matter expert for an assigned business area, providing end-to-end support across key talent practices. Responsibilities include translating enterprise talent strategies into practical business solutions, analyzing workforce and talent data, developing resources and communications, and helping drive consistent and effective execution.

This is an individual contributor role with significant opportunity to collaborate across the organization and develop broad experience across multiple areas of talent management.

Key Responsibilities

• Serve as a talent process and program subject matter expert for an assigned business area, providing end-to-end support for key talent initiatives.
• Partner with Talent, Human Resources and business stakeholders to understand organizational priorities, identify talent needs and translate enterprise programs into effective business solutions.
• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.
• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.
• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.
• Develop and coordinate business-specific communications that support understanding and execution of talent programs.
• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.
• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.
• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.
• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.
• Maintain high standards for data confidentiality, accuracy and integrity.

Talent Programs and Processes

The Global Talent Consultant I may support a range of enterprise and business-specific talent initiatives, including:

• Performance management
• Talent and succession planning
• Leadership and high-potential development
• Title and promotion processes
• Employee engagement surveys and related culture initiatives
• Employee assessments and feedback programs
• Onboarding
• Organizational effectiveness and organizational design
• Workforce planning b>Opportunity and inclusion initiatives
• Leadership team meetings and off-sites

The role may also provide consultative support directly to business and HR leaders on talent-related priorities based on business needs and team capacity.

Required Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.
• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.
• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.
• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.
• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.
• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.
• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.
• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Skills

• Attention to Detail
• Collaboration
• Process Simplification
• Quality Assurance
• Reporting
• Adaptability
• Leadership Development
• Networking
• Prioritization
• Workforce Planning
• Influence
• Organizational Effectiveness
• Presentation Skills
• Succession Planning
• Written Communications

Shift

1st shift (United States of America)

Hours Per Week

40