Talent Consultant I - Process Lead - NYC

94-1687665 Bank of America, National Association; New York (NY); On-site; USD 83,000 - 110,000; Full time

Benefits offered by this job

Discretionary incentive

Benefits package

Job summary

Bank of America is seeking a Global Talent Consultant I to develop and implement enterprise-wide talent development and organizational design solutions. You will partner with business leaders and HR to translate strategy into practical programs, analyze workforce data, and drive effective execution across regions.

The role emphasizes cross-functional collaboration, data-driven decision making, and a focus on confidentiality and integrity in talent management processes.

Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.
• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.
• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.
• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.
• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.
• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.
• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.
• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Responsibilities

• Serve as a talent process and program subject matter expert for an assigned business area, providing end-to-end support for key talent initiatives.
• Partner with Talent, Human Resources and business stakeholders to understand organizational priorities, identify talent needs and translate enterprise programs into effective business solutions.
• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.
• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.
• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.
• Develop and coordinate business-specific communications that support understanding and execution of talent programs.
• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.
• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.
• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.
• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.
• Maintain high standards for data confidentiality, accuracy and integrity.

Skills

Attention to Detail

Collaboration

Process Simplification

Quality Assurance

Reporting

Adaptability

Leadership Development

Networking

Prioritization

Workforce Planning

Influence

Organizational Effectiveness

Presentation Skills

Succession Planning

Written Communications

Job description

Job Description: At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits. We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve. Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact.

Job Description: Assists with the development of enterprise wide or LOB specific talent development and organizational design/effectiveness solutions. Will work with the business and/or Global Talent client team to develop and implement solutions. Assists in the identification of opportunities, strategies and solutions that are directly linked to organizational and business goals. Establishes and maintains partnerships with Global Talent colleagues, GHR, Subject Matter Experts (SMEs), and vendors to identify and drive performance improvement. Responsible for providing consultative support to assist with the design, development and implementation of talent development services supporting multiple priorities and initiatives with significant impact on customer and financial results. Responsible for ensuring integration with local, regional, and national business partners to drive successful execution of talent development solutions. Individual contributor role. The Global Talent Consultant I supports the development and execution of enterprise and business-specific talent strategies, programs and processes that advance organizational and business priorities. This role partners with business leaders, Human Resources, Talent colleagues, subject matter experts and external partners to identify needs, develop solutions and support effective execution. The role serves as a talent process and program subject matter expert for an assigned business area, providing end-to-end support across key talent practices. Responsibilities include translating enterprise talent strategies into practical business solutions, analyzing workforce and talent data, developing resources and communications, and helping drive consistent and effective execution. This is an individual contributor role with significant opportunity to collaborate across the organization and develop broad experience across multiple areas of talent management.

Key Responsibilities

• Serve as a talent process and program subject matter expert for an assigned business area, providing end-to-end support for key talent initiatives.
• Partner with Talent, Human Resources and business stakeholders to understand organizational priorities, identify talent needs and translate enterprise programs into effective business solutions.
• Develop and customize toolkits, resources and guidance to support implementation of talent programs and processes.
• Serve as a liaison between the business and enterprise Talent teams, bringing forward business needs, feedback and challenges while providing process guidance and consultation.
• Manage program and process tracking, reporting and data analysis; identify trends and translate findings into meaningful insights for stakeholders.
• Develop and coordinate business-specific communications that support understanding and execution of talent programs.
• Identify opportunities to simplify and standardize processes while improving the stakeholder and employee experience.
• Build capability with HR and Talent partners through education on talent technology, tools and resources, enabling greater self-service where appropriate.
• Establish strong working relationships with Talent leaders and HR partners by anticipating needs, managing deliverables and providing responsive consultative support.
• Incorporate global perspectives and requirements into talent solutions and deliverables, where appropriate.
• Maintain high standards for data confidentiality, accuracy and integrity.

Talent Programs and Processes

• Performance management
• Talent and succession planning
• Leadership and high-potential development
• Title and promotion processes
• Employee engagement surveys and related culture initiatives
• Employee assessments and feedback programs
• Onboarding
• Organizational effectiveness and organizational design
• Workforce planning
• Opportunity and inclusion initiatives
• Leadership team meetings and off-sites

Required Qualifications

• 2+ years of experience in Talent, Human Resources, organizational effectiveness, workforce analytics, business support or a related field.
• Strong analytical and problem-solving skills, with the ability to interpret data, identify trends and translate information into clear, actionable insights.
• Proficiency with Microsoft Office, particularly Excel and PowerPoint; experience using Excel to analyze and organize data.
• Strong written and verbal communication skills, including experience developing clear, polished presentations and materials for senior stakeholders.
• Demonstrated ability to manage multiple priorities and stakeholders while delivering accurate, high-quality work on time.
• Strong attention to detail and commitment to data accuracy, confidentiality and integrity.
• Ability to evaluate processes end to end, identify potential barriers and recommend opportunities for simplification, standardization and improvement.
• Strong relationship-management and collaboration skills, including the ability to influence and work effectively across teams without direct authority.
• Self-starter with demonstrated initiative, intellectual curiosity and willingness to learn.
• Ability to operate effectively in a fast-paced environment and adapt to changing business priorities.

Skills

• Attention to Detail
• Collaboration
• Process Simplification
• Quality Assurance
• Reporting
• Adaptability
• Leadership Development
• Networking
• Prioritization
• Workforce Planning
• Influence
• Organizational Effectiveness
• Presentation Skills
• Succession Planning
• Written Communications

Shift

Shift: 1st shift (United States of America)

Hours Per Week

40

Pay & Benefits

Pay Transparency details US - NY - New York - ONE BRYANT PARK - BANK OF AMERICA TOWER (NY1100) Pay and benefits information Pay range $82,500.00 - $110,100.00 annualized salary, offers to be determined based on experience, education and skill set.

Discretionary Incentive

Discretionary incentive eligible This role is eligible to participate in the annual discretionary plan. Employees are eligible for an annual discretionary award based on their overall individual performance results and behaviors, the performance and contributions of their line of business and/or group; and the overall success of the Company.

Benefits

Benefits This role is currently benefits eligible. We provide industry-leading benefits, access to paid time off, resources and support to our employees so they can make a genuine impact and contribute to the sustainable growth of our business and the communities we serve.

Privacy Statement

Privacy Statement: https://careers.bankofamerica.com/en-us/privacy-notice

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day. One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being. Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization. Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference.

Partnering Locally

Learn about some of the ways Bank of America is making a difference in the communities we serve.

Global Impact

Learn about the six areas that guide Bank of America’s efforts to help make financial lives better for customers, clients, communities and our teammates.

Opportunity and Inclusion

Each employee brings unique skills, background and opinions. We see opportunity and inclusion as our platform for innovation and a key component in our success.

Our Values

Learn about our four values that represent what we believe.

Pay Transparency

https://careers.bankofamerica.com/en-us/pay-transparency