Talent Acquisition Specialist

Customers Bank; Malvern (Chester County); On-site; USD 80,000 - 110,000; Full time

Job summary

Customers Bank is looking for a Talent Acquisition Specialist to lead full life cycle recruitment in a dynamic environment. The role requires ownership of hiring outcomes and strong collaboration with hiring managers.

The ideal candidate will have over 8 years of experience in high-growth environments and a proven track record of hiring specialized talent. Key skills include data-informed decision-making, advanced sourcing capabilities, and proficiency with Workday.

Qualifications

• 8+ years of full lifecycle recruiting experience in high-growth environments.
• Proven success in hiring technical and specialized talent.
• Advanced skills in data-driven recruitment.

Responsibilities

• Deliver high-quality hires in competitive talent markets.
• Partner with leadership to translate business goals into hiring strategies.
• Own and evolve recruiting metrics to improve outcomes.

Skills

Full lifecycle recruiting

Stakeholder influence

Data-driven decision-making

Advanced sourcing

Tools

Workday

Microsoft Office

Job description

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You’ll Do

Talent Acquisition Specialist is a high‑performing individual contributor responsible for delivering enterprise‑wide full life cycle recruitment in a highly regulated, dynamic, entrepreneurial, fast paced environment.

Success In This Role Requires

• Ownership of hiring outcomes within assigned portfolios
• Strong collaboration with hiring managers and PXT partners
• Proactive sourcing and pipeline development
• Data‑informed decision‑making
• A team‑first mindset and willingness to continuously improve

Talent Ownership & Execution

• Own full lifecycle recruiting for complex, high‑impact roles
• Deliver high‑quality hires in competitive, niche talent markets
• Build deep pipelines for recurring and business‑critical roles

Talent Strategy & Workforce Planning

• Partner with leadership to translate business goals into hiring strategies and plans
• Identify talent gaps and build forward‑looking pipeline strategies
• Contribute to resource planning, hiring forecasts, and related process frameworks

Market Intelligence & Influence

• Advise leaders on talent availability, compensation, and competitive dynamics
• Push back when needed to drive better hiring decisions, not just faster ones

Data & Performance

• Own and evolve recruiting metrics (quality of hire, time‑to‑fill, pipeline health, source effectiveness)
• Use data to identify bottlenecks and continuously improve outcomes
• Build dashboards and insights to inform executive decision‑making

Technology & AI Enablement

• Research, evaluate and recommend AI‑enabled recruiting tools and workflows
• Leverage AI and data to improve sourcing precision, speed, and candidate quality
• Establish best practices for ethical, compliant, and effective AI usage in hiring

What do you need?

• 8+ years of full lifecycle recruiting experience in high‑growth, complex environments
• Proven success hiring technical and specialized talent, at all levels
• Advanced sourcing and talent mapping capabilities
• Data‑driven mindset with ability to turn insights into action
• Experience influencing stakeholders, at all levels, and driving alignment
• Experience with modern ATS platforms (Workday preferred)

Who You Are

• Owner – you take responsibility for outcomes, not activity
• Low ego, high impact – you influence through credibility, not title
• Builder – you create structure where none exists
• Resilient – you navigate ambiguity and push through obstacles
• Direct – you give and receive feedback in a high‑performance culture

Technology Skills

• Experience with Workday Recruiting or similar applicant tracking systems.
• Proficient/Advanced skills in Microsoft Office (Word, Excel, PowerPoint).

Customers Bank is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. We also provide “reasonable accommodations”, upon request, to qualified individuals with disabilities, in accordance with the Americans with Disabilities Act and applicable state and local laws.