Talent Acquisition Partner

Encore Management Group; Grand Rapids (MI); On-site; USD 65,000 - 90,000; Full time

Job summary

Encore Management Group, with SureTruck Fleet Services in Grand Rapids, MI, seeks a Talent Acquisition Partner to attract and hire diesel technicians and related shop talent. You will own the full recruiting lifecycle, build talent pipelines, and partner with operations leaders to meet hiring priorities in a fast-growing network.

You will source candidates, coordinate interviews, and guide offers, onboarding, and ongoing retention.

Qualifications

• 4+ years of professional recruiting experience.
• Experience hiring diesel/automotive/heavy equipment technicians or similar hourly technical workforce.
• Proven ability to source and close candidates in competitive labor markets.
• Strong communication, organization, and relationship-building skills.

Responsibilities

• Own full-cycle recruiting for diesel technicians and related shop roles across multiple SureTruck markets.
• Partner with shop managers and operations leaders to define role requirements and align searches with business needs.
• Build proactive candidate pipelines through direct outreach, referrals, trade schools, and local networks.
• Screen candidates for relevant technical experience, certifications, reliability, and culture fit.
• Manage candidate experience from sourcing to onboarding handoff with timely communication.
• Use ATS and recruiting databases to manage workflow and provide visibility to hiring managers.
• Track metrics like time-to-fill, source effectiveness, and conversion rates to improve outcomes.
• Support employer branding through referrals, school relationships, and targeted messaging for technicians.
• Create scalable sourcing templates, interview guides, and playbooks for new locations.
• Maintain compliant recruiting practices and knowledge of staffing regulations.

Skills

Communication

Organization

Relationship-building

Consultative partnering

Tools

ATS / recruiting databases

Job description

Encore Management is a small-cap private equity group based in St. Louis, Missouri. Encore invests in highly fragmented services industries and deploys a microcap acquire, integrate, operate, grow strategy. SureTruck Fleet Services is Encore's newly launched vertical in the fleet maintenance space. This opportunity exists at SureTruck Fleet Services, based in Grand Rapids, Michigan.

About SureTruck Fleet Services

SureTruck Fleet Services is building a differentiated network of high-quality commercial truck repair shops and mobile service providers focused on delivering reliable inspections, preventative maintenance, and repair services for small and mid-sized commercial fleets. The commercial truck repair market is large, fragmented, and increasingly professionalizing as fleets demand higher uptime, regulatory compliance, and dependable service partners. At the same time, many independent repair shop owners have built strong businesses but lack the infrastructure, capital, and systems required to scale across multiple locations.

SureTruck partners with leading independent repair operators and integrates them into a performance-driven operating platform designed to elevate shop performance and deliver consistent, high-quality services to fleet customers. The platform provides operational best practices and performance metrics, centralized parts procurement and vendor relationships, technology and shop management systems, and technician recruiting, training, and development support. Our model is designed to help great independent repair shops grow and scale while preserving their local leadership, culture, and customer relationships. By combining strong operators with disciplined acquisitions, operational rigor, and shared infrastructure, SureTruck is building a national platform that helps fleets maximize uptime while giving shop owners the tools and resources to expand their businesses.

For more information, please visit: Suretruck.com.

The Role

The Talent Acquisition Partner, Technician Recruiting will play a pivotal role in SureTruck Fleet Services' short- and long-term success by attracting, hiring, and supporting the retention of diesel technicians and related shop talent across a growing network of commercial truck repair shops and mobile service providers. This is an individual contributor role based in Grand Rapids, MI, with primary ownership of technician hiring. The ideal candidate has hands-on experience recruiting diesel technicians, automotive technicians, heavy equipment technicians, fleet maintenance talent, or other skilled trades talent in a competitive labor market.

This person will serve as a consultative partner to operations leaders and shop managers while executing the full recruiting lifecycle from sourcing through offer close and onboarding handoff. They must be comfortable building relationships with technicians, spending time in shop environments, and translating shop-level hiring needs into targeted sourcing and candidate engagement strategies.

Key responsibilities

• Own Technician Recruiting: Manage full-cycle recruiting for diesel technicians and adjacent shop roles support for SureTruck locations across multiple markets.
• Partner with Operations: Work closely with shop managers and operations leaders to understand hiring priorities, define role requirements, calibrate candidate profiles, and keep searches aligned with business needs.
• Build Candidate Pipelines: Develop proactive sourcing strategies through direct outreach, referrals, trade schools, competitor mapping, local technician communities, job boards, and social platforms.
• Screen and Assess Talent: Evaluate candidates for relevant diesel, fleet, automotive, heavy equipment, or skilled trades experience, including technical background, certifications, reliability, and culture fit.
• Manage Candidate Experience: Own candidate communication, interview coordination, feedback loops, offer negotiation support, closing, and onboarding handoffs to deliver a responsive and professional process.
• Leverage Systems and Data: Use an applicant tracking system and recruiting databases to manage workflow, maintain data integrity, and ensure hiring managers have clear visibility into active searches.
• Track Recruiting Metrics: Monitor pipeline health, source effectiveness, time-to-fill, interview conversion, offer acceptance, and other recruiting metrics to identify trends and improve outcomes.
• Strengthen Employer Brand: Help position SureTruck as an attractive destination for technicians by supporting referral programs, trade school relationships, and technician-focused messaging.
• Build Repeatable Playbooks: Create and refine sourcing templates, interview guides, scorecards, and recruiting processes that can be applied across new and acquired locations.
• Maintain Compliance: Support consistent, compliant recruiting practices and maintain a working knowledge of applicable laws and regulations related to staffing and recruitment.

Minimum Qualifications

• 4+ years of professional recruiting experience, including meaningful experience hiring diesel technicians, automotive technicians, heavy equipment technicians, fleet maintenance talent, skilled trades talent, or a similar hourly technical workforce.
• Demonstrated success sourcing and closing candidates in competitive labor markets through proactive outreach, referrals, local networking, and high-volume recruiting methods.
• Experience using applicant tracking systems, recruiting databases, and recruiting metrics to manage pipelines and drive hiring outcomes.
• Strong communication, organization, and relationship-building skills, with the ability to partner consultatively with shop managers, operations leaders, and candidates.
• Located in or commutable to Grand Rapids, MI.

Reporting To: COO

Location: Grand Rapids, MI

For Further Information, please contact

Florencia Luchini-Baxter // Head of Talent Acquisition

[e-mail] // 314-651-0263