Talent Acquisition Operations Specialist

Din Tai Fung; Arcadia (CA); Hybrid; Full time

Job summary

A leading culinary institution renowned for its exquisite dining experiences seeks a Talent Acquisition Operations Specialist. This role entails optimizing recruiting systems while ensuring exceptional candidate experiences. In a collaborative environment, you will analyze recruitment data to improve processes, enhancing the overall efficiency of the hiring function at this Michelin-recognized restaurant.

Benefits

Competitive Pay & Benefits

Employer Contribution for medical insurance

Dental, Vision, and Life Insurance

Health Savings Account (HSA)

401(k) Plan with company match

Employee Assistance Program

Discounts through BenefitHub

Employee Meal Discounts

Paid Time Off (PTO)

Quarterly Wellness Days

Qualifications

• 2-4 years of experience in recruiting coordination or HR operations.
• Proficient in Microsoft Excel or Google Sheets.
• Familiarity with Applicant Tracking Systems (e.g., UKG, Phenom).

Responsibilities

• Maintain and optimize the Applicant Tracking System (ATS).
• Generate and analyze recruitment reports and dashboards.
• Support efficiency of onboarding coordination and offers processing.

Skills

Attention to detail

Organizational skills

Problem-solving abilities

Communication

Education

Bachelor's degree in HR, Business, or related field

Tools

Microsoft Excel

Google Sheets

Applicant Tracking Systems

Job description

DIN TAI FUNG RESTAURANTS

Job Title: Talent Acquisition Operations Specialist

Compensation: $30.24 - $37.05 per hour

The base salary or hourly wage range for this role will vary based on multiple factors, including but not limited to prior experience, relevant expertise, current business needs, and market factors. Range is not inclusive of potential bonus or benefits. Your recruiter can share more information about the salary range and other factors during the hiring process.

Location: Hybrid, Din Tai Fung - Corporate Office in Arcadia, California

About Us:

Din Tai Fung, a globally acclaimed culinary icon renowned for the art of Xiao Long Bao, is on a mission to create first-class dining experiences through its unwavering commitment to excellence in food, service and ambiance. Originally founded as a cooking oil retail business in Taiwan in 1958 by Bing-Yi Yang and his wife, Pen-Mei Lai, Din Tai Fung was reborn into a humble dumpling and noodle shop in 1972. Today, the Michelin-recognized restaurant brand continues to be family-owned and passed down through generations, with more than 170 locations in 13 countries worldwide.

Since its founding, Din Tai Fung has become synonymous with quality and consistency and known for its warm hospitality and delicacies with authentic flavors. Entering the North America market in 2000, the restaurant brand opened its first U.S. location in Arcadia, California and has 16 locations to-date, offering an upscale yet inviting cultural dining experience. With each restaurant, each interaction, and each bite, DTF aims to bring people together to inspire appreciation of culture.

Benefits and Perks:

Competitive Pay & Benefits

Employer Contribution for individuals and eligible dependents' medical insurance

Dental, Vision, and Life Insurance

Health Savings Account (HSA)

Commuter Spending Accounts

401(k) Plan with company match

Employee Assistance Program

Discounts through BenefitHub

Employee Meal Discounts

Paid Time Off (PTO) to support work-life balance (accrued based on length of service)

Paid Sick Leave (PSL) to care for your health or loved ones

Quarterly Wellness Days - extra time off to recharge every season

Opportunities for growth; we love promoting within

About the Role:

The Talent Acquisition Operations (TA) Specialist supports the operational efficiency and effectiveness of the TA function at Din Tai Fung. This role manages recruiting systems, reporting, and workflows while supporting a consistent and exceptional experience for both candidates and hiring managers. The TA Operations Specialist works cross-functionally with People & Culture, IT, and hiring teams to ensure data accuracy, system optimization, and process consistency across all recruiting efforts. They also analyze data and trends to provide actionable insights and recommendations that drive continuous improvement.

Responsibilities:

Maintain and optimize the Applicant Tracking System (ATS), ensuring accurate job and candidate data

Generate and analyze recruitment reports and dashboards to provide insights and recommendations to TA leadership and Operations based on key findings

Support efficiency of onboarding coordination, background checks, and offer letter processingDocument and update SOPs and process maps for TA operations

Troubleshoot and resolve system or workflow issues in collaboration with PSC/IT

Support employer branding and recruiting event logistics

Job Requirements:

2-4 years of experience in recruiting coordination, HR operations, or talent systems

Strong attention to detail and organizational skills

Proficient in Microsoft Excel or Google Sheets

Familiarity with Applicant Tracking Systems (e.g., UKG, Phenom, etc.)

Strong communication and problem-solving abilities

Preferred Requirements:

Experience in hospitality, retail, or multi-unit environments

Familiarity with Phenom People, UKG Pro, or other HRIS systems

Experience creating reports and dashboards (Excel, Looker, Tableau)

Process improvement or project coordination experience

Bachelor's degree in HR, Business, or related field

Essential Functions:

Communicate effectively with internal and external stakeholders

Demonstrate strong analytical skills and the ability to translate data into meaningful insights and recommendations

Analyze data and present findings in a clear and actionable format

Handle sensitive candidate and employee data with discretion

Be available for occasional visits to other restaurant locations as needed to support projects, training, or operational alignment

Special Requirements:

May occasionally need to work flexible hours to meet business needs

May participate in hiring system rollouts, audits, or testing

NOTE: This job description in no way states or implies that these are the only duties to be performed by the employee occupying the position. Employees will be required to perform any other job-related duties assigned by their supervisor.

Din Tai Fung is an E-Verify and Equal Opportunity Employer and complies with the Fair Chance Initiative.

Din Tai Fung is an Equal Employment Opportunity Employer – M/F/D/V. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

As part of our hiring process, Din Tai Fung uses E-Verify to confirm employment eligibility for all newly hired employees. E-Verify is an internet-based system that allows employers to compare information from an employee's Form I-9 to the U.S. Department of Homeland Security and Social Security Administration records. This verification confirms an employee’s eligibility to work in the United States. Din Tai Fung complies fully with all Equal Employment Opportunity laws, ensuring no discrimination based on national origin or citizenship status. Din Tai Fung is committed to employing only individuals who are authorized to work in the United States and who comply with applicable immigration and employment law. As a condition of employment, every individual must provide satisfactory evidence of their identity and legal authority to work in the United States. If the employee cannot verify their right to work in the United States within the time permitted by laws, the Company will be required to terminate their employment immediately. To learn more about E-Verify, please visit: https://www.e-verify.gov/employees.

Applicants must be 18 years or older.

Flexible work from home options available.