DMV Operations Specialist

eBay; Hyde Park Township (IL); Remote; Full time

Job summary

A leading company in ecommerce is seeking a DMV Operations Specialist to join their Title & Registration team. The role involves facilitating car sale transactions and ensuring smooth customer experiences. Candidates should have DMV operations experience and strong communication skills. This remote position offers competitive pay and benefits.

Benefits

Medical

401(k)

PTO

Parental Leave

Qualifications

• Experience with DMV operations within the automotive industry.
• Knowledge of purchase and sale documentation required.

Responsibilities

• Communicate with state agencies regarding title & registration matters.
• Maintain Standard Operating Procedures for consistency.

Skills

Communication

Problem Solving

Education

Bachelor’s degree or equivalent

Tools

Microsoft Office

Job description

Join to apply for the DMV Operations Specialist role at eBay.

At eBay, we're more than a global ecommerce leader — we’re changing the way the world shops and sells. Our platform empowers millions of buyers and sellers in more than 190 markets around the world. We’re committed to pushing boundaries and leaving our mark as we reinvent the future of ecommerce for enthusiasts.

Our customers are our compass, authenticity thrives, bold ideas are welcome, and everyone can bring their unique selves to work — every day. We're in this together, sustaining the future of our customers, our company, and our planet.

Join a team of passionate thinkers, innovators, and dreamers — and help us connect people and build communities to create economic opportunity for all.

About The Team And The Role

Caramel is thrilled to be joining the eBay group of companies. We are a car checkout platform that makes private party and independent dealer sales simple and safe, now under the eBay portfolio. We hire talented, driven people and enable them to flourish. We are hiring for exceptional DMV Operations Specialists to join our Title & Registration team, facilitating independent car sale transactions to provide buyers and sellers with a smooth, white-glove experience.

What You Will Accomplish

• Communicate effectively with state agencies regarding title & registration related matters
• Develop & utilize 50 state DMV knowledge related to title and registration processing, adhering to multi-state compliance
• Leverage title & registration expertise to solve complex transaction matters
• Maintain and influence Standard Operating Procedures (SOPs) to ensure consistency and effectiveness
• Contribute to smooth customer experiences, delivering a standard of white-glove-service

What You Will Bring

• Experience with DMV operations within the automotive industry
• Knowledge of purchase and sale documentation and associated processes required
• Automotive industries experience and knowledge of automobile terminology required
• Proficient with or the ability to quickly learn an array of computer software and Microsoft office applications
• Effective communication skills via any means with individuals of any level internally and externally, employing a consultative approach
• Bachelor’s degree or equivalent a plus

Where & When You Will Work

• Remote from the United States
• Monday - Friday schedule across Pacific, Mountain, Central, or Eastern US timezones

The base pay range for this position is expected to be $28/hr in AZ and $30/hr in other states including NV, IL, TX, MD. Pay may vary depending on location, skills, and experience. The total compensation may include bonuses, stock units, and benefits such as medical, 401(k), PTO, and parental leave. Details will be provided if an offer is made.

Employees will be in an “at-will position” with the company reserving the right to modify salary and benefits. For more information, see the Talent Privacy Notice.

eBay is an equal opportunity employer. Qualified applicants will receive consideration regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, veteran status, disability, or other protected status. For accommodations, contact [e-mail]. Learn more about eBay's accessibility efforts. Massachusetts law prohibits requiring lie detector tests as a condition of employment.

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