Talent Acquisition Operations Excellence Leader

Cummins; United States; Remote; USD 140,000 - 210,000; Full time

Job summary

Cummins is seeking a Talent Acquisition Operations Excellence Leader to advance TA operations across our global recruiting teams. The role offers remote work within the United States with travel of approximately 10–15%.

You will drive process optimization, governance, and data-driven metrics to improve efficiency, quality, and compliance in hiring. Collaborating with HR leaders, business stakeholders, and external providers, you will deploy innovative technologies to enhance experiences for

Qualifications

• Experience leading Talent Acquisition operations and HR process improvement.
• Expertise in change management, data analytics, and process optimization.
• Strong stakeholder influence and cross-group collaboration.
• Strategic, innovative mindset with global perspective.
• Experience with process excellence methodologies (Six Sigma/Lean).

Responsibilities

• Drive operational excellence across Talent Acquisition.
• Lead continuous improvement initiatives for efficiency and quality.
• Partner with HR leaders and external providers.
• Develop and monitor performance metrics for data-driven decisions.
• Champion innovative recruiting technologies.
• Guide cross-functional projects from planning to delivery.
• Foster knowledge sharing and best practice adoption.
• Improve hiring manager and candidate experiences.

Skills

Talent Acquisition operations

Change management

Data analytics

Stakeholder management

Education

Six Sigma

Lean

Job description

Job Summary

We are looking for a talented Talent Acquisition Operations Excellence Leader to join our team . The position will have the ability to work remotely in the United States, traveling approximately 10-15% of the time.

In this role, you will make an impact in the following ways

• Drive operational excellence across Talent Acquisition by optimizing processes, governance, and service delivery outcomes.
• Lead continuous improvement initiatives that enhance efficiency, quality, compliance, and scalability across recruiting operations.
• Partner with HR leaders, business stakeholders, and external providers to strengthen Talent Acquisition capabilities and support strategic priorities.
• Develop and monitor performance metrics that enable data-driven decisions and measurable business impact.
• Champion innovative solutions and emerging technologies to improve recruiting effectiveness and operational performance.
• Guide cross-functional projects from planning through execution, ensuring successful delivery of key initiatives on time and within scope.
• Foster a culture of knowledge sharing, best practice adoption, and continuous learning across Talent Acquisition teams.
• Enhance hiring manager, candidate, and Talent Acquisition team experiences through process improvements that increase effectiveness and satisfaction.

To be successful in this role, you will need the following

• Demonstrated ability to lead Talent Acquisition operations, HR process improvement, or related functions while driving measurable business results.
• Strong expertise in change management, data analytics, and process optimization, with the ability to translate insights into scalable solutions.
• Proven capability to influence stakeholders, build collaborative partnerships, and communicate effectively across all organizational levels.
• A strategic and innovative mindset with the ability to identify opportunities, solve complex challenges, and adapt to evolving business needs.
• Strong business acumen combined with a global perspective, commitment to inclusion, and a focus on continuous improvement and operational excellence.

Education, Licenses, Certifications

• A college or university degree in Business Administration, Human Resources or a related field, or equivalent experience, is required.
• Certifications in process improvement methodologies such as Six Sigma are highly desirable.
• Serve as a subject matter expert in Talent Acquisition operations, leveraging industry trends, technology advancements, and best practices to improve organizational effectiveness.
• Champion the responsible use of AI within Talent Acquisition Operations to support innovation, efficiency, and informed decision-making.
• Utilize data analytics, visualization, and business insights to evaluate performance, identify improvement opportunities, and measure organizational impact.
• Preferred experience applying process excellence methodologies, including Six Sigma, Lean, or similar frameworks, to drive sustainable improvements.
• Strengthen operational standards through effective management of policies, processes, systems, tools, supplier partnerships, and service level expectations.
• Lead the design and delivery of training, capability-building, and change management initiatives that support adoption and long‑term success.
• Demonstrate strong collaboration, adaptability, communication, and stakeholder management skills while working across diverse teams and global environments.
• Foster a culture of innovation, continuous improvement, and operational discipline that enhances experiences for hiring managers, candidates, and Talent Acquisition team members.
• Preferred proficiency in leveraging digital technologies and business applications to optimize work processes and support strategic Talent Acquisition objectives.

Please note that the salary range provided is a good faith estimate on the applicable range. The final salary offer will be determined after considering relevant factors, including a candidate’s qualifications and experience, where appropriate.