Talent Acquisition Manager - U.S. Consumer Cards & Wealth

Citi; Jacksonville (FL); Hybrid; USD 104,000 - 156,000; Full time

Benefits offered by this job

Hybrid work model

Senior leadership exposure

Competitive compensation & benefits

Career progression opportunities

Job summary

Citi is seeking a Talent Acquisition Manager to lead a global recruiting team and own end-to-end recruitment strategy for US Consumer Cards and Wealth businesses. You will partner with senior leaders to deliver high-impact hiring across critical functions, shaping the talent pipeline for Citi’s prominent consumer-facing units.

You will oversee global recruiting, build strategies, and manage mobility and compliance while collaborating with HR and diversity partners to drive excellence at scale.

Qualifications

• 6 to 10 years of experience in talent acquisition or recruitment.
• Experience managing or supervising a team of recruiting professionals in a fast-paced, matrixed environment.
• Ability to build and execute recruiting strategies for senior-level hiring needs across multiple functions.
• Strong candidate identification and assessment skills with pace and accuracy.
• Knowledge of compensation structures and offer management considerations.
• Clear communicator with ability to influence senior stakeholders.

Responsibilities

• Lead and develop a team of global recruiting professionals to drive performance and quality.
• Design and execute detailed talent acquisition strategies aligned to business needs.
• Serve as primary contact for senior leaders, HR partners, and Managing Directors to fill key roles.
• Leverage social media and sourcing channels to build robust talent networks.
• Navigate cross-regional mobility and relocation considerations.
• Partner with Diversity to manage structured slate processes and internal mobility.
• Handle confidential hiring matters with sound judgment and stakeholder influence.
• Maintain compliance with policies, regulatory requirements, and ethical conduct.

Skills

Talent acquisition

Team leadership

Recruiting strategies

Candidate assessment

Offer management

Stakeholder influence

Education

Bachelor’s degree or equivalent

Master’s degree (beneficial)

Job description

Citi is looking for a Talent Acquisition Manager to lead a team of global recruiters supporting the US Consumer Cards and Wealth businesses, sitting within the Wealth & US Consumer Cards Talent Acquisition Management team. In this role, you will own end-to-end recruitment strategy and execution, partnering directly with senior business leaders and HR partners to deliver high-impact hiring across critical functions. Your work will shape the talent pipeline that drives two of Citi’s most prominent consumer-facing businesses.

Responsibilities

• Lead and develop a team of global recruiting professionals, acting as the senior subject matter expert to drive performance, consistency, and quality across the team.
• Design and execute detailed talent acquisition strategies aligned to the needs of the US Consumer Cards and Wealth businesses, proactively building pipelines ahead of hiring demand.
• Serve as the primary point of contact for senior business leaders, HR partners, function heads, and Managing Directors to fill key and senior-level positions.
• Leverage social media and digital sourcing channels to build and sustain robust talent networks within specialist function and business areas.
• Manage cross-regional candidate engagement, navigating international relocation considerations and leading mobility efforts across geographies.
• Partner with the Diversity team to manage structured slate processes and champion internal mobility across the business.
• Handle sensitive and confidential hiring matters with sound judgement, resolving complex situations through expertise and stakeholder influence.
• Uphold rigorous standards across all recruitment activity, ensuring compliance with applicable policies, regulatory requirements, and ethical conduct, while maintaining accountability across the team.

Required Qualifications & Skills

• 6 to 10 years of experience in talent acquisition or recruitment, with demonstrated capability across the full hiring lifecycle.
• Experience managing or supervising a team of recruiting professionals in a fast-paced, matrixed environment.
• Ability to build and execute recruiting strategies that meet complex, senior-level hiring needs across multiple business functions.
• Strong candidate identification and assessment skills, with the ability to evaluate talent accurately and at pace.
• Working knowledge of compensation structures and their application to offer management and candidate negotiation.
• Clear and concise communicator, both in writing and verbally, with the ability to influence senior stakeholders and present recommendations with confidence.
• Bachelor’s degree or equivalent professional experience.

Beneficial Skills & Qualifications

• Master’s degree in Human Resources, Business Administration, or a related field.
• Experience supporting consumer financial services, cards, or wealth management businesses from a talent acquisition perspective.
• Familiarity with international mobility processes and cross-regional recruitment practices.

What We Offer

Joining Citi means taking on a senior leadership role with real ownership and scope — managing a global team, influencing hiring at the highest levels of the organization, and contributing directly to the performance of two major consumer businesses. This is an opportunity to operate at scale, with access to the resources, networks, and leadership visibility that come with one of the world’s leading financial institutions.

• A hybrid working model with 3 days in the office and 2 days working remotely, giving you flexibility alongside meaningful in-person collaboration.
• Senior-level ownership with the autonomy to shape talent strategy and make high-impact decisions independently.
• Direct access and visibility to senior business leaders, Managing Directors, and HR leadership across Citi’s global network.
• Opportunities for continuous professional development and career progression within Citi’s global HR and Talent Acquisition function.
• A competitive compensation and benefits package aligned to senior-level roles, including financial wellbeing and rewards programmes.
• Wellbeing support and resources to help you maintain a sustainable and fulfilling work-life balance.

Job Family Group:

Human Resources

Job Family:

Recruiting

Time Type:

Full time

Primary Location:

Tampa Florida United States

Primary Location Full Time Salary Range:

$103,920.00 - $155,880.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills

Please see the requirements listed above.

Anticipated Posting Close Date:

Oct 05, 2026

Automated Processing and AI

We use automated processing, including artificial intelligence, for our legitimate business interests (or our reasonable and appropriate business purposes) to identify and align the candidate’s skills and abilities with a specific job opening. Additionally, if you so choose, or consent, we can match your skills and abilities to other suitable roles at Citi.

Importantly, all our hiring processes and decisions, including determining your suitability for a role, are conducted, checked, and decided by individuals. Our automated processing and AI do not involve relying on automatic or autonomous decision-making. Please refer to any Jurisdictional Considerations, with specific provisions for your country (where relevant) for further details.

Illinois residents – AI Notice and Right

Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law.

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