Talent Account Management Lead: Hiring Delivery Excellence

Kastle Systems; Plymouth (MI); On-site; USD 120,000 - 155,000; Full time

Job summary

Kastle Systems seeks a Manager, Talent Account Management to lead the TAM team overseeing the i2G hiring process from intake to close. You will ensure work aligns with priorities, is delivered consistently, and measured for trust across contracts and markets.

The role is accountable for delivery outcomes, reporting, customer satisfaction and escalations, coordinating with Capacity Planning and Sourcing to turn qualified leads into hires.

Job description

Kastle Systems seeks a Manager, Talent Account Management to lead the TAM team overseeing the i2G hiring process from intake to close. You will ensure work aligns with priorities, is delivered consistently, and measured for trust across contracts and markets.

The role is accountable for delivery outcomes, reporting, customer satisfaction and escalations, coordinating with Capacity Planning and Sourcing to turn qualified leads into hires.