Takeout Specialist & Guest Experience Champion

Recovery Sports Grill Charleston; Charleston (WV); On-site; USD 18,000 - 21,000; Part time

Benefits offered by this job

Paid Time Off

401K Investment

Referral Bonus

Associate Development Plan

Internal Promotion Opportunities

Medical, Dental, Vision

Voluntary Benefits, FSA and HSA

Restaurant Discounts/Perks Program

Job summary

Recovery Sports Grill Charleston is seeking a Takeout Specialist to promptly answer phones, accurately take orders, and ensure everything is correct before guest departure. You will handle Door Dash and Grubhub orders and assist seating when not on food orders.

Weekend/holiday availability is common; basic POS skills and good grooming are required. Part-time status with competitive hourly pay and benefits for eligible associates are offered.

Qualifications

• Be able to communicate & understand the predominant language(s) of our guests.
• Must have a basic knowledge of front-of-house restaurant procedures & functions.
• Possess basic math skills & have the ability to handle money & operate a point-of-sale system.
• Be able to work in a standing position for long periods of time (up to 5 hours).
• Be able to safely lift up to 25 pounds.
• Must have exceptional grooming habits.

Responsibilities

• Provide the same quality of service as if the guests are sitting in the restaurant.
• Inform them of specials & menu changes.
• Make recommendations you genuinely feel your guests will enjoy.
• Answer questions about food & beverages.
• Take food & beverage orders & enter them in our point-of-sale system.
• For all food orders including Door Dash and Grubhub - ensure everything the guest might need to enjoy their meal(s) is in the bag(s) including to go silverware, condiments, extra napkins, wet naps, & Recovery logo mint(s).
• Make sure the to-go area is stocked for the next shift.
• Maintain a clean service area.
• Present the check to the guest, accept payment, process credit card charges or make change.
• Thank guests & invite them back.
• Assist seating of guests in the main dining area.
• Continually support the Front of house staff with cleanliness, guest interaction including maintaining Covid related mandates.

Skills

Guest communication

Front-of-house procedures

Basic math & cash handling

POS system operation

Stamina (standing)

Lifting up to 25 pounds

Tools

Point-of-Sale (POS)

Job description

Recovery Sports Grill Charleston is seeking a Takeout Specialist to promptly answer phones, accurately take orders, and ensure everything is correct before guest departure. You will handle Door Dash and Grubhub orders and assist seating when not on food orders.

Weekend/holiday availability is common; basic POS skills and good grooming are required. Part-time status with competitive hourly pay and benefits for eligible associates are offered.