Tagalog Interpreter Position

United Language Group; Hilo (HI); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is looking for fluent bilingual speakers to provide on-demand over-the-phone interpretations in English and Tagalog. This remote position requires a strong command of both languages, excellent customer service skills, and the ability to navigate challenging situations with compassion. Ideal candidates will have experience in medical interpretation and a solid understanding of ethical guidelines. Join a supportive team that values professionalism and cultural sensitivity in a flexible work environment.

Qualifications

• Proficient in English and Tagalog with strong communication skills.
• Knowledge of ethics and privacy laws essential for interpretation.

Responsibilities

• Interpret between English and Tagalog while maintaining professionalism.
• Provide excellent customer service and handle crisis situations calmly.

Skills

Bilingual in English and Tagalog

Customer Service Skills

Crisis Management

Professional Code of Ethics Knowledge

Education

Healthcare Interpretation Program

NBCMI or CCHI Certification

Job description

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand over-the-phone interpretations for Tagalog

The Interpreter must have a strong command of English and Tagalog languages. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.



Essential Duties + Responsibilities:

• Interpret between English and Tagalog languages.


• Maintain the appropriate tone of voice, register and observe cultural nuances


• Maintain professionalism through attitude, and interpreting service


• Demonstrate excellent customer service skills


• Must have a reliable phone line and an adequate work environment to process the calls.


• Remote (work-from-home)

Qualifications:

• Proficient in English and Tagalog languages


• Strong knowledge of professional Code of Ethics and privacy laws (HIPAA)


• Excellent communication and customer service skills


• Ability to remain calm and compassionate when dealing with difficult people and crisis situations


• Flexible availability

Preferred Qualifications:

• NBCMI or CCHI certification is preferred


• Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience


• Minimum (6) six months experience of over-the-phone interpretation