Tagalog Interpreter Position

United Language Group; Chicago (IL); On-site; USD 30,000 - 60,000; Full time

Job summary

An established industry player is looking for fluent bilingual speakers to join their team as Independent Contractors for over-the-phone interpretations. This role requires a strong command of both English and Tagalog, along with excellent customer service skills. You will interpret calls while maintaining professionalism and cultural sensitivity. If you are passionate about communication and helping others, this opportunity offers flexibility and the chance to make a difference from the comfort of your home.

Qualifications

• Proficient in English and Tagalog languages with strong communication skills.
• Knowledge of professional Code of Ethics and privacy laws (HIPAA).

Responsibilities

• Interpret between English and Tagalog languages over the phone.
• Maintain professionalism and cultural nuances during interpretations.

Skills

Fluent in English

Fluent in Tagalog

Excellent customer service skills

Ability to remain calm in crisis situations

Education

Healthcare interpretation program

NBCMI or CCHI certification

Job description

United Language Group is seeking fluent bilingual speakers as Independent Contractors for on-demand over-the-phone interpretations for Tagalog

The Interpreter must have a strong command of English and Tagalog languages. They must follow the professional Code of Ethics as outlined by IMIA and NCIHC.



Essential Duties + Responsibilities:

• Interpret between English and Tagalog languages.


• Maintain the appropriate tone of voice, register and observe cultural nuances


• Maintain professionalism through attitude, and interpreting service


• Demonstrate excellent customer service skills


• Must have a reliable phone line and an adequate work environment to process the calls.


• Remote (work-from-home)

Qualifications:

• Proficient in English and Tagalog languages


• Strong knowledge of professional Code of Ethics and privacy laws (HIPAA)


• Excellent communication and customer service skills


• Ability to remain calm and compassionate when dealing with difficult people and crisis situations


• Flexible availability

Preferred Qualifications:

• NBCMI or CCHI certification is preferred


• Completion of a healthcare interpretation program or at least 2 years of consistent medical interpretation experience


• Minimum (6) six months experience of over-the-phone interpretation