Tactical Systems Administrator

General Dynamics Information Technology; Orlando (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

General Dynamics Information Technology seeks a Tactical Systems Administrator to support testing, deployment, administration, troubleshooting, and sustainment of the Team Awareness Kit (TAK) in a secure environment. You will coordinate with the Cloud Team, TACCOM, field users, and enterprise teams to maintain operational readiness.

Requirements include 3+ years of TAK or similar system experience, U.S. citizenship, and the ability to obtain DHS suitability.

Qualifications

• Three or more years of experience supporting TAK or a comparable mobile situational-awareness system.
• Experience coordinating with cloud or enterprise IT teams in secure environments.
• Knowledge of mobile-device integration and certificate support.
• Ability to provide onsite and field support, including nonstandard hours.

Responsibilities

• Support testing, deployment, administration, operation, and sustainment of the TAK environment
• Provide engineering and technical support to troubleshoot and resolve TAK issues
• Administer TAK in coordination with the customer’s Cloud Team
• Support user onboarding, offboarding, configuration, and access activities
• Support mobile-device integration, certificate deployment, and operational-event requirements
• Coordinate with TACCOM personnel, field users, cloud teams, and enterprise technical teams
• Monitor readiness and support field deployments, exercises, and emergencies
• Document issues, resolutions, configurations, and system-support actions

Skills

Field Support

Information Systems

IT Systems

Systems Support

Job description

Job Qualifications

Field Support, Information Systems, Information Technology (IT) Systems, Systems Support

Type of Requisition

Regular

Clearance Level Must Currently Possess

None

Clearance Level Must Be Able To Obtain

None

Public Trust/Other Required

None

Job Family

Technical Support Services

Skills

Field Support, Information Systems, Information Technology (IT) Systems, Systems Support

Certifications

None

Experience

3 + years of related experience

US Citizenship Required

Yes

Job Description

We are seeking a Tactical Systems Administrator to support testing, deployment, administration, troubleshooting, and sustainment of the customers mobile situational-awareness and secure information-sharing capabilities. This position coordinates with the customers Cloud Team, TACCOM personnel, field users, and enterprise technical teams to maintain operational readiness.

Duties And Responsibilities

• Support testing, deployment, administration, operation, and sustainment of the Team Awareness Kit (TAK) environment
• Provide engineering and technical support to troubleshoot and resolve TAK-related issues
• Administer TAK in coordination with the customer’s Cloud Team
• Support user onboarding, offboarding, configuration, and access activities
• Support mobile-device integration, certificate deployment, and operational-event requirements
• Coordinate with TACCOM personnel, field users, cloud teams, and enterprise technical teams
• Monitor readiness and support field deployments, exercises, special operations, and emergency response
• Document issues, resolutions, configurations, and system-support actions

Requirements

• Minimum of three years of experience supporting the testing, deployment, administration, troubleshooting, or sustainment of Team Awareness Kit (TAK) or a comparable mobile situational-awareness and secure information-sharing system.
• Demonstrated experience supporting testing, deployment, administration, troubleshooting, and sustainment of TAK or a comparable mobile situational-awareness and secure information-sharing system
• Technical knowledge of mobile-device integration, certificate support, and user onboarding and offboarding
• Experience with system configuration and operational-event support
• Experience coordinating with cloud or enterprise IT teams in a secure Government or law-enforcement environment
• Ability to provide onsite and field support, including nonstandard hours when operationally required
• Must be able to obtain and maintain the DHS suitability determination required for access to systems and facilities
• U.S. citizenship required because the position involves the operation, management, or maintenance of DHS IT systems

GDIT IS YOUR PLACE

• Growth: AI-powered career tool that identifies career steps and learning opportunities
• Support: An internal mobility team focused on helping you achieve your career goals
• Rewards: Comprehensive benefits and wellness packages, 401K with company match, and competitive pay and paid time off
• Community: Award-winning culture of innovation and a military-friendly workplace

OWN YOUR OPPORTUNITY

Explore an enterprise IT career at GDIT and you’ll find endless opportunities to grow alongside colleagues who share your desire to drive operations forward.

The likely hourly rate for this position is between $55,374.10 - $74,917.90. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours

40

Travel Required

None

Telecommuting Options

Onsite

Work Location

USA FL Orlando

Total Rewards At GDIT

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.

Our Identify Verification Process

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during virtual interviews. We reserve the right to take your picture to verify your identity and prevent fraud. By proceeding, you authorize the collection, processing, and use of your biometric data for identity verification and security purposes.

About Our Work

We are GDIT. A global technology and professional services company that delivers technology solutions and mission services to every major agency across the U.S. government, defense and intelligence community. Our 26,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50+ countries worldwide, offering leading mission-ready capabilities in AI, cloud, cyber and software development.

Join our Talent Community to stay up to date on our career opportunities and events at gdit.com/tc.

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans