Tactical Air Control Party (TACP) Simulator Operator/Maintainer

Cape Fox Corporation; Fort Drum (NY); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Company holidays

Paid time off

Health insurance

Dental insurance

Vision insurance

Life and disability insurance

Tuition reimbursement

401K with company match

Job summary

Cape Fox Corporation, Kwaan Tech, LLC, seeks a highly organized TACP Simulator Operator/Maintainer to support CAT/CWD/DMO and AOC training across multiple locations. You will ensure simulator systems run reliably, troubleshoot hardware/software, and develop realistic scenarios for JTAC/TACP operations.

Required are a BS in IT/CS or related field, U.S. citizenship, and readiness to obtain a Secret clearance.

Qualifications

• Bachelor’s degree in IT, Cybersecurity, CS, IS, Data Science or SE from an ABET/ NCAE-C program.
• U.S. citizenship and ability to obtain/maintain a Secret clearance.
• Experience with air-to-ground operations and simulation devices.

Responsibilities

• Maintain software baseline per SPO/TSSC guidance and monitor simulators for proper operation.
• Function test hardware/software and perform on-site repairs of issues.
• Audit system security and troubleshoot networks on approved simulator networks.
• Provide IT simulator support ensuring baseline system connectivity.
• Install OS software, patches, and applicable system controls.
• Apply TTPs for CAS, TACS, and C2 per AFI 13-114.
• Maintain knowledge of TTPs related to air-to-ground ops.
• Develop combat scenarios across operations spectrum for training.
• Train military members as simulator operators/maintainers as needed.
• Develop graphic overlays on maps to guide input for JTAC/CAS.
• Provide role-player inputs to simulate pilot and ground force actions.
• Maintain training archives and required reports for HQ.
• Maintain CAS weapons effects accuracy in simulations.
• Create scripts using operator manuals for consistent training.
• Create scenarios reflecting coordinated combined-arms operations.
• Monitor squadron training devices and network status for continuity.

Skills

Bachelor's degree or higher

US citizenship

Secret clearance readiness

Verbal & written communication

MS Office proficiency

Team collaboration

Education

ABET-accredited or NCAE-C designated IT/CS/Engineering degree

Tools

Simulation software

Job description

Tactical Air Control Party (TACP) Simulator Operator/Maintainer - (9112)

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Cape Fox subsidiary, Kwaan Tech, LLC, is seeking highly organized and motivated Tactical Air Control Party (TACP) Simulator Operator/Maintainers to support the Command and Control (C2) contract which provides Contract Academic Training (CAT), Courseware Development (CWD), Distributed Mission Operations (DMO), and staff support services to the Air Operations Center (AOC) at various locations in ACC, ANG, AETC, USAFE, and PACAF. Training shall be provided for US students and may include training to foreign national students under this contract.

The above salary range represents the company’s good faith and reasonable estimate of the range of possible compensation at the time of posting. In addition, we offer a variety of benefits, including company holidays, paid time off, health insurance, dental insurance, vision insurance, life and disability insurance, tuition reimbursement, as well as a 401K with company match. This job will be posted until filled or withdrawn.

Core Duties:

• Maintain software baseline in accordance with Simulator Program Office (SPO) and Technical Support Services Center (TSSC) guidance whilemonitoring the operation of simulators and ensuring hardware and software are functioning properly and operation standards are met.
• Function tests simulator hardware and software to resolve technical problems and make appropriate on-site repairs of complex problems andoperating malfunctions.
• Store system security audits in accordance with simulator Authority to Operate (ATO) documentation requirements and establish and troubleshoot network connectivity on approved simulator networks as needed.
• In collaboration with the Program Support Office, provides administrative and technical support for all Information Technology (IT) simulator-related issues, ensuring baseline system requirements are met to maintain the simulator system’s network connectivity.
• Installs simulator operating system software, patches and apply applicable system controls.
• Provide Air Support Operations Center (ASOC), Joint Terminal Attack Controller (JTAC) and TACP expertise utilizing current and emerging TacticsTechniques and Procedures (TTPs) for Close Air Support (CAS), Theater Air Control System (TACS), and Command and Control (C2) IAW AFI 13-114 Volume 3.
• Maintains working knowledge of current Tactics, Techniques, and Procedures (TTPs) related to air to ground operations focused on JTAC, TACP, andASOC mission.
• Research and sources various DoD, Joint, and service-specific documents to develop and execute realistic combat scenarios across the entire spectrum of military operations to provide training for all ASOC operator positions and JTAC/TACP personnel simultaneously.
• Assist in training military members as simulator operators/maintainers when needed.
• Develop graphic overlays on computer-generated maps to enable role-players and instructors to provide input to the JTAC based on the restrictions or geographic references that those graphics represent.
• Provide critical role-player inputs during simulations to accurately represent the inputs of pilot of fighter, attack, bomber, rotary wing, and unmanned aircraft systems; U.S. Army Fires Direction Center; Joint Fires Observer (JFO); and ground forces maneuver commander.
• Maintain archives related to training accomplished in the simulators to include preparing and presenting required training reports and metrics for submission to higher headquarters, as required.
• Maintain knowledge of Close Air Support (CAS) aircraft TTPs, munitions, and procedures to ensure that CAS aircraft in simulation events accuratelymirror the actions and effects that personnel will experience in real-world operations. Converts unclassified weapons effects data toclassified data to ensure that weapons effects within simulations accurately reflect what users can expect to see during operations.
• Utilize manufacturer provided operators manuals to remain proficient on the use of multiple simulator-specific software’s to create complex scripts that ensure all training objectives are met in accordance with the instructor’s desires and in a manner that is consistent from student to student.
• Create scenarios that accurately reflect the challenges of coordinating operations in a combined arms fight.
• Responsible for monitoring and reporting the status of all squadron owned mission crew/operator training devices and network operations to facilitate uninterrupted simulator operations to the squadron and higher headquarters asrequired .

Travel Requirements

0 - 10%

Job Requirements

• Must hold a bachelor’s degree (Information Technology, Cybersecurity, Computer Science, Information Systems, Data Science or SoftwareEngineering) from an ABET accredited or NCAE-C designated institution, or Certifications (A+,CND, or Network+).
• 3 years practical experience with air-to-ground operations.
• 3 years practical experience with military simulation training device operations
• Must possess and maintain Cyberspace Foundational Certification IAW DoDM 8140.03.
• Minimum of 6-months experience operating, maintaining, or supporting simulation equipment, virtual technologies, or other related systems, suchas training devices, or immersive technology solutions.
• One year’s experience in design, development and/or execution of exercises/evaluations.
• Maintain Cyberspace Continuous Professional Development requirements, minimum of 20 hour per year, as required by DoDM 8140.03 and reportcontinuing educational hours
• Must possess excellent verbal and written communication skills
• Must possess a customer service approach, to include but not limited to a people-first attitude, problem-solving, and maintaining the higheststandards of personal/professional ethics
• Must be Proficient in the use of Microsoft applications (MS Word, PowerPoint, and Excel)
• Knowledge of and skill in use of various virtual meeting platforms to include Microsoft Teams, Webex, and Zoom with the ability to adapt to usingother various remote work tools
• Expert knowledge of and skill in applying analytical and evaluative techniques in order to plan, schedule, and analyze complex processes
• Must be a U.S. citizen with a valid U.S. passport and possess or obtain/maintain a minimum Secret clearance
• Must have authorization to work in the United States as defined by the Immigration Reform Act of 1986

Cape Fox Corporation, its subsidiaries, and affiliates provide equal employment opportunities to all persons and prohibit employment decisions on the basis of race, religion, color, creed, national origin, sex, age, disability, political affiliation, protected veteran status, or sexual orientation, or any other characteristic protected by federal, state, or local law. Cape Fox Corporation, its subsidiaries, and affiliates offer preference to Cape Fox Corporation Shareholders, descendants, and other Native Americans pursuant to Public Law 100-241.