TACOM (WVA): IT Specialist

Socket.dev; New York (NY); On-site; USD 77,000 - 115,000; Full time

Benefits offered by this job

401K with company match

Medical insurance

Dental insurance

Vision insurance

Paid time off

Flexible schedule

Job summary

The U.S. Army TACOM (WVA) IT Specialist at KBR administers and maintains IT systems, networks, and cybersecurity programs to support installation operations.

You will provide technical support, ensure system reliability, security, and performance, and collaborate with users, leadership, vendors, and technical teams. This role requires a Bachelor’s degree, enterprise IT experience, Windows/AD/M365 familiarity, and the ability to obtain a government clearance.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Experience supporting computer systems, networks, servers, software applications, and end-user devices in an enterprise environment.
• Knowledge of system administration, networking, cybersecurity principles, and IT support best practices.
• Experience troubleshooting hardware, software, network, and account access issues.
• Knowledge of Windows operating systems, AD, M365, and common network technologies.
• Proficiency with IT service management tools, system monitoring applications, and technical documentation practices.
• Certifications such as Security+, Network+, A+, Microsoft, Cisco or similar are preferred.
• Ability to obtain or maintain a U.S. Government security clearance; U.S. citizenship required

Responsibilities

• Install, configure, maintain, and troubleshoot computer hardware, software, servers, network equipment, and peripherals.
• Provide technical support to users by diagnosing and resolving hardware, software, system access, and network connectivity issues.
• Administer user accounts, permissions, and access controls in accordance with cybersecurity policies.
• Monitor and maintain network and system performance to ensure reliability, availability, and security of IT services.
• Implement and maintain cybersecurity measures, including updates, vulnerability remediation, and incident response.
• Manage system backups, software inventories, technology assets, and disaster recovery processes.
• Develop and maintain technical documentation, SOPs, and system configuration records.
• Coordinate with vendors, contractors, and stakeholders to support IT projects and upgrades.

Skills

System administration

Networking

Cybersecurity

IT support

Documentation

Education

Bachelor's degree in Information Technology / Computer Science / Cybersecurity or equivalent

Tools

Active Directory

Microsoft 365

ITSM tools

Network monitoring tools

Job description

Title: TACOM (WVA): IT Specialist

Belong, Connect, Grow, with KBR!

Program Summary

The U.S. Army Tank-automotive and Armaments Command (TACOM) sustains the Army's mission to develop, acquire, field, and sustain ground combat, tactical, and support systems throughout their lifecycle. The program focuses on ensuring operational readiness, reliability, and safety of automotive and ground support equipment critical to Army operations.

Job Summary

The IT Specialist is responsible for administering, maintaining, and supporting information technology systems, networks, cybersecurity programs, and end-user services that support installation operations and mission requirements. This position ensures the reliability, security, and performance of IT infrastructure by providing technical support, implementing technology solutions, maintaining system compliance, and resolving hardware, software, and network issues. The IT Specialist works closely with users, leadership, vendors, and technical teams to support day-to-day operations and long-term technology initiatives.

This position is contingent upon award

Roles and Responsibilities

• Install, configure, maintain, and troubleshoot computer hardware, software, servers, network equipment, and peripheral devices.
• Provide technical support to users by diagnosing and resolving hardware, software, system access, and network connectivity issues.
• Administer user accounts, permissions, and access controls in accordance with cybersecurity policies and organizational requirements.
• Monitor and maintain network and system performance to ensure reliability, availability, and security of IT services.
• Implement and maintain cybersecurity measures, including system updates, vulnerability remediation, security monitoring, and incident response activities.
• Manage system backups, software inventories, technology assets, and disaster recovery processes to support continuity of operations.
• Develop and maintain technical documentation, standard operating procedures, and system configuration records.
• Coordinate with vendors, contractors, and stakeholders to support IT projects, system upgrades, and technology modernization efforts.

Basic Qualifications

• Bachelor's degree in Information Technology, Computer Science, Cybersecurity, Information Systems, or a related field; or equivalent combination of education and experience.
• Experience supporting computer systems, networks, servers, software applications, and end-user devices in an enterprise environment.
• Knowledge of system administration, networking, cybersecurity principles, and IT support best practices.
• Experience troubleshooting hardware, software, network, and account access issues.
• Knowledge of Microsoft Windows operating systems, Active Directory, Microsoft 365, and common network technologies.
• Proficiency with IT service management tools, system monitoring applications, and technical documentation practices.
• Relevant certifications such as Security+, Network+, A+, Microsoft, Cisco, or similar industry-recognized certifications are preferred.
• Ability to obtain or maintain a U.S. Government security clearance (as required)
• U.S. citizenship required

KBR Benefits

KBR offers a selection of competitive lifestyle benefits which could include 401K plan with company match, medical, dental, vision, life insurance, AD&D, flexible spending account, disability, paid time off, or flexible work schedule. We support career advancement through professional training and development.

The salary range for this position is $76,900 - $115,400. Compensation offered will depend on qualifications, experience, work location, and business considerations. This range reflects the minimum and maximum target compensation for the position at the time of posting and may be modified in the future. Additional compensation and benefits may be available based on role eligibility.

Belong, Connect and Grow at KBR

At KBR, we are passionate about our people and our Zero Harm culture. These inform all that we do and are at the heart of our commitment to, and ongoing journey toward being a People First company. That commitment is central to our team's philosophy and fosters an environment where everyone can Belong, Connect and Grow. We Deliver - Together.

KBR is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity or expression, age, national origin, veteran status, genetic information, union status and/or beliefs, or any other characteristic protected by federal, state, or local law.