TACO BELL SHIFT MANAGER

Vb Preferred Qsr Wharton Llc dba TACO BELL; Wharton (NJ); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Employee discounts

Paid time off

401(k)

Bonus based on performance

Flexible schedule

Training & development

Job summary

Vb Preferred Qsr Wharton Llc dba TACO BELL is seeking a Shift Manager in Wharton, NJ. The role involves ensuring consistent customer satisfaction, supervising shifts, and managing team members effectively. Candidates must be at least 18 years old, pass a background check, and have reliable transportation. Strong communication, problem-solving, and teamwork skills are essential. Benefits include employee discounts, paid time off, and a flexible schedule.

Qualifications

• Must be at least 18 years old.
• Strong preference for internal promote from Hourly Champion position.
• Must pass background check criteria and drug test.
• Must have reliable transportation.

Responsibilities

• Ensure consistent customer satisfaction.
• Execute the Manager-In-Charge Success Routine.
• Ensure all employees complete their Shift Excellence tasks.
• Demonstrate that customer needs are highest priority.
• Resolve customer complaints quickly.

Skills

Customer Service

Teamwork

Problem Solving

Communication

Time Management

Job description

Benefits

Employee discounts

Paid time off

401(k)

Bonus based on performance

Flexible schedule

Training & development

Shift Manager Taco bell, Wharton, NJ

“You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.”

Responsibilities and Accountabilities

Ensuring Consistent Customer Satisfaction

Execute the MIC (Manager-In-Charge) Success Routine and ensure responsibilities under People, Customers and Service are completed.

Ensure that all Team Members complete their Shift Excellence tasks for their assigned position(s).

Ensure that all employees present a neat clean appearance and wear company uniform.

Personally demonstrate that the Customer needs are the highest priority.

Ensure food safety, quality and accuracy of orders.

Resolve customer complaints quickly while maintaining positive customer relations.

Greets customers with a smile, is polite and pleasant when speaking with customers.

Works with urgency.

Works with management and fellow employees.

Cooperation with peers – work with fellow employees as part of a team, helps others when they need a hand.

Demonstrates a positive and enthusiastic attitude with co-workers.

Attendance

Understands posted work schedule and reports to work as scheduled, on time, in uniform and ready to begin tasks. Provides appropriate notice when unable to be at work.

Understands and uses approved time keeping system, including accurately recording all hours worked.

Initiative and Energy

Takes action without being told, goes beyond what is simply required and maintains a high activity level.

Developing People

Provide regular feedback to the RGM on the performance of Team Members.

Provide ongoing constructive and complimentary feedback to Team Members.

Actively participates in the training of Team Members.

Handle conflicts constructively and works with RGM to achieve resolution.

Act Like an Owner

Assist Profit and Loss management by following cash control/security procedures, maintaining inventory and managing labor.

Oversee proper product preparation, rotation, portioning, cooking and holding times.

Assist RGM with facility maintenance and ensure health and safety standards are followed at all times.

Perform other duties as required by manager.

Job Requirements and Essential Functions

Strong preference for internal promote from Hourly Champion position.

Must be at least 18 years old.

Must pass background check criteria and drug test.

Must have reliable transportation.

Able to do basic business math.

Able to stock shelves and coolers.

Able to oversee and manage subordinate employees and provide direction.

Able to sweep and mop floors, dust shelves and lift and carry out trash containers and place them in an outside bin.

Able to clean the parking lot and grounds surrounding the restaurant.

Able to tolerate standing, walking, lifting up to 50 lbs. and stooping during 90% of shift time.

This list of job duties and responsibilities is not all inclusive. Employees typically average 30+ hours a week, but hours may vary depending on the operational needs of the business. The company and/or restaurant management may change or add to these job duties and responsibilities at any time with or without prior notice.