Table Games Supervisor: Lead Dealer Operations

Agua Caliente Casino • Resort • Spa; Rancho Mirage (CA); On-site; USD 65,000 - 90,000; Full time

Job summary

The Table Games Assistant Shift Manager at Agua Caliente Casino • Resort • Spa supports day-to-day table games operations, supervises dealers, and assists the Shift Manager in delivering excellent guest service within a regulated gaming environment in Rancho Mirage, CA.

This role requires a high school diploma or GED, at least two years in table games, and strong English communication; familiarity with AML programs and casino policies is essential.

Qualifications

• High school diploma or GED required.
• Minimum 2 years in Table Games or equivalent.
• Experience as a Dealer or Floor Supervisor is a plus.
• Ability to differentiate cheque colors and values.
• Proficient in English communication.

Responsibilities

• Supervises dealers and assists Shift Manager in daily table games operations.
• Ensures compliance with AML and internal controls.
• Oversees count procedures and chip replenishment.
• Handles guest complaints and provides guest service.
• Trains and instructs staff on table assignments.

Skills

Table Games Operations

English Proficiency

Supervisory Skills

Education

High school diploma or GED

Job description

The Table Games Assistant Shift Manager at Agua Caliente Casino • Resort • Spa supports day-to-day table games operations, supervises dealers, and assists the Shift Manager in delivering excellent guest service within a regulated gaming environment in Rancho Mirage, CA.

This role requires a high school diploma or GED, at least two years in table games, and strong English communication; familiarity with AML programs and casino policies is essential.