Table Games Supervisor - Full Time (Horseshoe Hammond)

Caesars Entertainment; Hammond (IN); On-site; USD 52,000 - 68,000; Full time

Job summary

Caesars Entertainment in Hammond, IN is seeking a Table Games Supervisor to oversee pit operations and ensure game integrity on-site. You will monitor seven tables, open/close games, inspect decks, track buy-ins, and handle guest concerns while enforcing regulations.

The role requires strong English, a high school diploma or equivalent, 1–2 years of supervisory experience, and the ability to obtain an Indiana gaming license. Flexible shifts and professional interaction with guests are essential.

Qualifications

• Must be 21 years of age or older.
• Proficient in English verbal and written.
• High school diploma or equivalent preferred.
• Knowledge of casino rules, procedures, and Regulations as related to Poker/Table Games required.
• One to two years supervisory experience preferred.
• Flexible to work various shifts, weekends, and holidays.
• Knowledge of game and dealing techniques required.
• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission.

Responsibilities

• Monitor table game activity to ensure game integrity and record player statistics.
• Open and close table games in assigned area and verify counts.
• Inspect card decks prior to play.
• Track and record player buy-ins, wins, losses and bet amounts.
• Monitor bets and payouts for correctness.
• Complete rating cards for players.
• Process player requests for credit and extend to guest upon approval.
• Investigate and resolve guest complaints or concerns.
• Provide complimentary items to guests as per policies.
• Coordinate player ratings and customer cash transactions.
• Stock supplies and pit forms; serve as Boxperson on Craps.
• Assist in supervision of Table Games during shifts.
• Assist in directing operation of all Table Games respecting Indiana Regulations.
• Other duties as assigned.

Skills

English proficiency

Supervisory experience

Attention to detail

Customer service

Communication

Education

High school diploma or equivalent

Job description

Table Games Supervisor - Full Time (Horseshoe Hammond)

Hammond, IN, United States (On-site)

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Monitor table game activity to ensure game integrity, record player statistics and ensure proper payouts.

How You Will Create the Extraordinary

• Monitor all pit games in assigned pit. Maximum number of tables to monitor is seven (7).


• Open and close table games in assigned area verifying count as provided by the Dealer.


• Inspect card decks prior to play.


• Track and record player buy-ins, wins, losses and bet amounts.


• Monitor bets and payouts are correct as needed.


• Complete rating cards for players.


• Initiate and verify fills to tables.


• Process player requests for credit and extend to guest upon approval.


• Investigate and resolve guest complaints or concerns in accordance with standard procedures.


• Provide complimentary items to guest as requested in accordance with policies and procedures.


• Coordinates player ratings and customer cash transactions.


• Responsible for stocking supplies and all pit forms.


• Serves as Boxperson on Craps games.


• Assists in supervision of Table Games during a shift.


• Assists in directing the operation of all Table Games in accordance with Indiana Gaming Regulations and internal controls


• Other duties as assigned.

What You Will Need

• Must be 21 years of age or older


• Proficient in English verbal and written


• High school diploma or equivalent preferred


• Knowledge of casino rules, procedures, and Regulations as related to Poker/Table Games required.


• One (1) to two (2) years supervisory experience preferred.


• Flexible to work various shifts, weekends, and holidays


• Knowledge of game and dealing techniques required.


• Must qualify for, obtain, and maintain a gaming license from the Indiana Gaming Commission, with access to the vessel required.

ADDITIONAL REQUIREMENTS

• Visually acuity-distinguish colors, shapes etc


• Ability to have professional interactions with guests.


• The Ability to visually monitor multiple tables simultaneously.


• Ability to lift, carry, and push objects up to 25 pounds


• Ability to bend, reach, twist, and stretch repeatedly


• Must be able to tolerate exposure to bright/flashing lights


• Ability to tolerate fast-paced, high pressure environment


• Must be able to work from a seated/standing/walking position for extended periods


• Must be able to tolerate large crowds/high traffic


• Ability to tolerate temperature variations


• Must be able to communicate in a loud environment.


• Ability to work in a smoking and noisy environment

About Us

Join the thousands of winners at Horseshoe Casino Hammond! Located just 20 minutes from downtown Chicago, Horseshoe Hammond is the premier entertainment and gambling destination in Chicago and Northwest Indiana. Horseshoe boasts more than 2,100 slot machines and over 100 table games. Even appetites win at Horseshoe Casino! Enjoy fresh dining options from The Eatery: Café and H Burger. Horseshoe Hammond has been awarded Best Place To Work for the last 9 years!

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.