Table Games Supervisor

Umpqua/Seven Feathers Companies; Canyonville (OR); On-site; USD 45,000 - 70,000; Full time

Benefits offered by this job

Medical, dental, vision

Paid time off

401k with employer match

Free meals

Payday advance

Job summary

Seven Feathers is seeking a Pit Supervisor to oversee table games in the Pit Area during assigned shifts, ensuring excellent guest service and profitable operations. You will monitor compliance, resolve guest concerns, and guide Pit staff while maintaining awareness of gaming laws and internal controls.

Qualities include 1–3 years casino experience, 21+ age, and the ability to obtain a Class III Gaming License. OLCC card required and strong organizational skills are essential.

Qualifications

• High School Diploma or GED required.
• 1–3 years casino experience; supervisory or lead preferred.
• Proficient in Blackjack, Craps, Roulette.
• Knowledge of Title 31 regulations.
• Able to obtain Class III Gaming License.
• Must have OLCC card.
• Excellent organizational and customer relations skills.
• Must be 21 years or older.
• Proficient computer skills.

Responsibilities

• Oversees card games in the Pit Area on an assigned shift and provides guests with superior service.
• Monitors table games to ensure compliance with policies, procedures and Internal Controls.
• Maintains knowledge on Title 31, gaming laws, and Internal Regulations.
• Resolves guest disputes and concerns to ensure superior service is maintained.
• Directs workflow for Pit staff and collaborates with management on staffing decisions.

Skills

Customer service

Supervisory experience

Table games knowledge

Communication skills

Organizational skills

Education

High School Diploma or GED

Tools

Microsoft Word

Excel

Outlook

Job description

Description

J o i n t h e S e v e n F e a t h e r s F a m i l y !

Why Work at Seven Feathers?

At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.

The Position:

Oversees card games in the Pit Area on an assigned shift, provides the Resort guest with superior service and encourages return business. Ensures efficient, profitable operations, while operating the department in compliance with all applicable laws and regulations. Protects company assets located in the table games area of the operation. Duties include but are not limited to:

• Schedules, delegates and directs the workflow to Pit Staff during an assigned shift. Provides guidance and direction to the staff. Recommends to management hiring, development and discipline to the staff.
• Monitors table games to ensure compliance with policies, procedures and Internal Controls.
• Maintains current and comprehensive knowledge on Title 31, gaming laws, and Internal Regulations.
• Receives confidential information in verbal, written and electronic media, limits access to information on a job‑related, need‑to‑know basis.
• Resolves or refers to management guest disputes, concerns, complaints, ensuring continuous efforts are made to provide Resort guests with superior service.

The Benefits:

We offer a competitive salary and a benefits package that shows how much we care about our team, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

Requirements

• High School Diploma or GED Certificate required.
• 1 - 3 years experience in a casino environment required. Previous supervisory or lead experience preferred.
• Proficient in Blackjack, Craps, and Roulette.
• Good understanding of Title 31 Regulations.
• 21 years of age or older.
• Must have current OLCC card.
• Administrative/clerical experience required.
• Able to read and comprehend written instructions.
• Excellent organizational, verbal, interpersonal, and customer relations skills.
• Ability to handle multiple priorities and tasks at once in a fast paced environment.
• Basic computer skills in Microsoft Word, Excel and Outlook.
• Excellent service approach when dealing with guests.
• Must be able to obtain a Class III Gaming License.
• Maintain a neat, clean, and well‑groomed appearance at all times (specific standards available).