Guest Services Host - Dining Room & Guest Care

Seven Feathers; Oregon; Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Comprehensive medical, dental, vision,

Rx coverage

Paid Time Off

401k with employer match

Fuel discounts

Free meals

Direct Pay (Payday Advance)

Job summary

Seven Feathers is seeking a friendly, customer-focused server to greet guests, seat and assist them, and strive for exceptional dining experiences. You will manage flow in the dining room, support the restaurant team, and help ensure a smooth operation during busy periods.

Responsibilities include taking orders, answering questions about menu items, and maintaining a clean, organized dining area while delivering prompt, courteous service to every guest.

Qualifications

• High School Diploma or GED preferred.
• Ability to read and comprehend written instructions.
• Able to handle multiple priorities and tasks.
• Excellent organizational, verbal, interpersonal, and customer relations skills.
• Computer literate.
• Excellent service approach when dealing with guests.
• 18 years of age or older.
• Must be able to obtain a Class I Gaming License.
• Current OLCC and Food Handler or ServSafe Certificate required.

Responsibilities

• Greets restaurant guests and escorts them to their tables, rotating seating evenly between all stations.
• Encourages repeat business and maintains a welcoming atmosphere.
• Maintains supplies and equipment needed for dining room operations.
• Responds to guest calls regarding room service and takes orders.
• Maintains a constant watch on the dining room to ensure prompt and cordial service.
• Resolves or refers guest concerns to management as needed.

Skills

Guest service

Multi-tasking

Verbal communication

Customer relations

Reading ability

Computer literacy

Education

High School Diploma or GED

Job description

Description

J o i n t h e S e v e n F e a t h e r s F a m i l y !

Why Work at Seven Feathers?

At Seven Feathers, our passion is people. We empower our team members to grow and succeed through a supportive, and fun work culture. Whether you’re just starting your career or looking to take the next step, we provide training, development, and a wide range of opportunities to help you achieve your goals. As part of the Seven Feathers family, you’ll feel valued and supported every step of the way.

The Position:

Greets and caters to guests to ensure their satisfaction and generate repeat business. Responsible for directing the flow of activity in the dining room. Assists the Manager in the efficient operation of the restaurant and insures that the quality of service is the best at all times. Seats guests as they come in and busses tables, if needed. Duties are but not limited to:

• Greets restaurant guests and escorts them to their tables, rotating seating evenly between all stations. Encourages repeat business.
• Maintains supplies and equipment needed for the dining room operations.
• Responds to guest calls inquiring about room service, and takes orders.
• Maintains a constant watch on the entire dining room to ensure that guests are receiving prompt and cordial service.
• Resolves or refers to management customers concerns, complaints or suggestions.

The Benefits:

We offer a competitive salary and a benefits package that shows how much we care about our team, including:

• Comprehensive medical, dental, vision, and Rx coverage
• Generous Paid Time Off to recharge and enjoy life
• 401k with up to a 3.5% employer match to secure your future
• 20¢ per gallon fuel discounts to keep you moving
• Free meals
• Direct Pay (Payday Advance)

Requirements

• High School Diploma or GED Certificate preferred.
• Ability to read and comprehend written instructions.
• Able to handle multiple priorities and tasks.
• Excellent organizational, verbal, interpersonal, and customer relations skills.
• Computer literate.
• Excellent service approach when dealing with guests.
• 18 years of age or older.
• Must be able to obtain a Class I Gaming License.
• Current OLCC and Food Handler or ServSafe Certificate required.

Are you ready to be part of something extraordinary? Apply now and join a team that’s as passionate about your success as you are. At Seven Feathers, every day brings a new opportunity to grow, have fun, and make a difference!