Table Games Shift Manager, Gate City Casino

Delaware North; Nashua (NH); On-site; USD 61,000 - 104,000; Full time

Benefits offered by this job

Medical, dental & vision insurance

401(k) with company match

Annual performance bonus

Paid vacation & holidays

Paid parental bonding leave

Tuition reimbursement

Friends-and-family discounts

Job summary

Delaware North Gaming in Nashua, NH is seeking a Table Games Shift Manager to lead our table games department. You will supervise staff, ensure regulatory compliance with New Hampshire Lottery Commission, and deliver exceptional guest service in a fast-paced casino environment.

This leadership role requires 3+ years of supervision in table games or poker, experience in craps, blackjack, roulette, poker, and carnival games, and the ability to obtain a NH gaming license.

Qualifications

• 3+ years of full-time supervisor/management experience in table games or poker.
• Experience in craps, blackjack, roulette, poker, and carnival games.
• Ability to obtain and maintain a New Hampshire Lottery gaming license.
• Basic computer skills and knowledge of Microsoft Office Suite.
• Intermediate skills in Excel and Word; familiarity with Player Tracking systems.

Responsibilities

• Assist in training, supervising, and scheduling table games staff to ensure proper staffing and performance.
• Monitor casino operations for compliance with NH Lottery Commission regulations and internal controls.
• Oversee game operations, including fills and credits, maintaining a safe environment.
• Promote positive guest and team member relations by addressing concerns and recognizing performance.
• Coordinate work assignments and support a culture of accountability and regulatory compliance.
• All other duties as assigned.

Skills

Table games management

Staff supervision

Guest service

Game operations compliance

Communication skills

Tools

Microsoft Office

Player Tracking systems

Job description

Delaware North Gaming is searching for a Table Games Shift Manager to join our team at Gate City Casino in Nashua, New Hampshire. As the Table Games Shift Manager, you will oversee the daily operations of our casino's table games department. This leadership role is responsible for supervising staff, ensuring compliance with gaming regulations, and delivering exceptional guest service. The ideal candidate will have a strong background in table games, excellent communication skills, and a proven ability to manage a dynamic team in a fast-paced environment.

Pay

Minimum – Anticipated Maximum Base Salary: $61,200 - $104,000 / year In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/benefits/.

What We Offer

• Medical, dental, and vision insurance
• 401(k) with up to 4% company match
• Annual performance bonus based on level, as well as individual, company, and location performance
• Paid vacation days and holidays
• Paid parental bonding leave
• Tuition and/or professional certification reimbursement
• Generous friends-and-family discounts at many of our hotels and resorts

What will you do?

• Assist in training, supervising, and scheduling table games team members to ensure proper staffing and performance
• Monitor casino operations for compliance with New Hampshire Lottery Commission regulations and internal controls
• Oversee game operations, including fills, credits, and maintaining a clean, safe, and hazard-free environment
• Promote positive guest and team member relations by addressing concerns, resolving complaints, and recognizing performance
• Coordinate work assignments and support a culture of accountability, professionalism, and regulatory compliance
• All other duties as assigned.

More About You

• Minimum 3 years of full-time supervisor/management experience in table games or poker required
• Must have experience in craps, blackjack, roulette, poker, and carnival games
• Ability to obtain and maintain a New Hampshire Lottery gaming license
• Basic computer skills, knowledge of Microsoft Office Suite, and knowledge of employment laws
• Intermediate computer skills in Excel, Word and Player Tracking systems strongly preferred.
• No degree required

Physical Requirements

• Ability to stand, walk, or sit for extended periods of time
• Ability to lift at least 30 lbs
• Must be able to work nights, weekends, and holidays

Shift details

• Evenings
• Overnight
• Holidays
• Weekends

Who We Are

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.