Surveillance Technician, Gate City Casino

Delaware North; Nashua (NH); On-site; USD 77,366,000 - 85,962,000; Full time

Benefits offered by this job

Weekly pay

Training and development opportunities

Employee discounts

Flexible work schedules

Health, dental, and vision insurance

Job summary

Delaware North Gaming in Nashua, New Hampshire, is seeking a full-time Surveillance Technician to maintain the video management and access control networks, radio, and life-safety systems across Gate City Casino. You will design deployments, lead hardware rollouts, and manage preventative maintenance while ensuring data confidentiality.

Candidate must be able to obtain Genetec and Cisco certifications and a state gaming license; 21+ years old, associate degree preferred.

Qualifications

• 21+ years old
• Associate degree in electronics or IT-related field preferred
• Ability to obtain Genetec and Cisco certifications and a state gaming license required
• Strong technical skills in network addressing, routing protocols, and directory services
• Visio diagrams and CCTV knowledge preferred
• Strong mechanical and electrical aptitude

Responsibilities

• Monitor the integrity of video and access control networks and related servers across the LAN
• Maintain the facility radio system
• Lead deployment and installation of video, access control infrastructure and fringe devices
• Oversee procurement of hardware and software updates and monitor network performance
• Manage preventative maintenance program to reduce equipment failure risks
• Maintain confidentiality of surveillance information and investigations

Skills

Networking

Video surveillance

Access control

Radio systems

LAN/WAN

Education

Associate degree in electronics or IT

Tools

Genetec

Cisco

Job description

The opportunity

Delaware North Gaming is hiring a full-time Surveillance Technician to join our team at Gate City Casino in Nashua, New Hampshire. As a Surveillance Technician, you will be responsible for maintaining the computer systems and fringe devices that comprise the video management network, access control system network, radio system, and life safety systems.

Pay

$27.00 - $30.00 / hour

Information on our comprehensive benefits package can be found at https://careers.delawarenorth.com/whatweoffer.

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, employee assistance program, and tuition and/or professional certification reimbursement.

What will you do?

• Monitor the overall integrity of the video and access control network, server deployment, security, and connectivity throughout the LAN infrastructure
• Manage and maintain the facility radio system
• Design and lead deployment and installation of video and access control infrastructure and fringe device upgrades, additions, and expansions
• Lead procurement of new hardware, roll out new software installs and patches, and monitor performance of the video and access control network
• Manage the preventative maintenance program to mitigate technical equipment failure-related risks
• Comply with confidentiality regulations regarding all surveillance information, including camera coverage, investigations, and proprietary material

More about you

• Must be 21 years of age
• An associate degree in electronics or an information technology-related field is preferred
• Ability to obtain certification from Genetec and Cisco, and a state gaming license is required
• Highly advanced technical skills and knowledge of network address assignment, routing protocols, and directory services
• Visio schematic diagrams and CCTV systems knowledge preferred.
• Advanced mechanical and electrical aptitude required

Physical requirements

• Ability to lift up to 50 pounds
• Ability to climb ladder and work with low voltage electrical components

Shift details

Days
OT as needed

Who we are

Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.

Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.

Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.

Together, we’re shaping the future of hospitality — come grow with us!

Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status.