Table Games Operations Lead

Golden Entertainment, Inc.

Laughlin (NV)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Job summary

Aquarius Casino Resort is seeking a Table Games Assistant Manager in Laughlin, NV, to oversee daily casino floor operations alongside the Casino and Table Games Manager, resolving guest concerns and ensuring smooth table game execution.

You will lead pit staff, coordinate with surveillance, and drive service excellence while complying with Title 31 and internal controls. Strong leadership, communication, and problem-solving are essential.

Qualifications

2+ years of gaming/casino experience performing similar job duties; includes leadership or progressive responsibility in table games operations
Proven track record of effective decision-making under pressure and in dynamic environments
Strong interpersonal and communication skills to influence, coach, and resolve conflict across all levels of the organization
Ability to adapt leadership style to support changing business needs and team dynamics
Commitment to fostering an inclusive, respectful, and high-performing workplace culture
Proactive problem-solving mindset with a focus on accountability and continuous improvement
Skilled in prioritizing and managing multiple responsibilities to meet deadlines and drive results
Knowledge of casino game rules, table operations, Title 31 regulations, and applicable compliance standards
Ability to accurately perform calculations and manage chip/cash transactions with precision
Ability to access and input information using a moderately complex computer system
Skilled in Microsoft Office Suite, including Outlook, Excel, and Word; familiarity with collaboration tools like Microsoft Teams

Responsibilities

Recruit, onboard, schedule, coach, evaluate, and manage department staff to support high performance, engagement, and alignment with company standards and service excellence
Drive the execution of strategic initiatives by translating organizational goals into actionable plans, ensuring team alignment, accountability, and timely delivery under the guidance of division leadership
Establish and uphold service standards within assigned department(s), ensuring consistent delivery that meets or exceeds guest expectations and operational goals
Oversee daily table games operations, ensuring the integrity of games, proper staffing of pits, and optimal guest experience
Monitor table inventory, protect company assets, and ensure that all equipment, chips, and funds are accounted for and secure
Supervise pit personnel, including hiring, performance management, scheduling, coaching, and disciplinary action in accordance with company policy
Support surveillance and security operations by reporting large buy-ins, betting variances, or suspicious behaviors, and assist in investigations as needed
Assist in developing departmental procedures, staffing models, and training initiatives in partnership with Table Games leadership to optimize operations
Oversee payroll and related administrative duties to ensure accuracy, timeliness, and compliance with company policies and regulatory requirements
Ensure compliance with all applicable gaming laws and company internal controls, policies and procedures, Title 31, and federal regulations, if they apply to the position
Provide outstanding guest service in a timely manner to both guests and fellow team members that meets the company's guest service culture standards
Perform other duties as assigned