Table Games Lead & Dealer — Dynamic Guest Service

Ocean Casino Resort; Atlantic City (NJ); On-site; USD 8,334 - 38,917; Full time

Benefits offered by this job

Free meal on shift

Training & Development

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Life Insurance (Basic, Voluntary & AD&D)

Paid Time Off

Free Parking

Job summary

A seaside entertainment resort is seeking a Table Games Dealer/Floorperson in Atlantic City. This role involves dealing games, ensuring accuracy, and creating a fun environment for guests. Candidates must possess strong guest service skills, a positive demeanor, and the ability to thrive in a busy setting. Benefits include free meals, health care, and a retirement plan. Pay rates range from $6.05/hour for Dealer to $28.25/hour for Floorperson.

Qualifications

• Experience as a dealer.
• Ability to stand, reach, and bend for an entire shift.
• Must be able to lift up to 25 lbs.

Responsibilities

• Create a fun experience for guests daily.
• Ensure accuracy of the game.
• Anticipate guest needs and resolve concerns.

Skills

Guest service skills

Ability to converse with guests

High energy

Positive attitude

Job description

About the Role

The Table Games Dealer/Floorperson reports to the Table Games Shift Manager and is responsible for providing proactive friendly and engaging service at assigned gaming table while protecting the security of the game.

Position Responsibilities

• Create a fun experience for guests daily; which includes dealing an assigned game in accordance with established policy and procedures
• Add to guest enjoyment through friendly interactions
• Communications with guests which are differentiated based on guest needs and desires
• Being ready each day with a professional appearance, smile and knowledge of resort activities
• Performing role in an efficient and effective manner
• Ensuring accuracy of the game
• Anticipating guest needs, answering questions, and resolving concerns

Essential Functions

• Must be able to stand, reach and bend for an entire shift and be able to move throughout the Casino/Hotel areas
• Must be able to work holidays and weekends, as well as flexible shifts and/or unusual hours
• Must be able to lift up to 25 lbs

• Experience as a dealer
• Strong guest service skills; including ability to converse with guests
• Positive, personable, and outwardly friendly
• High energy and ability to perform role in a in a busy, high volume work environment
• The ability to speak, read and write in English

• Free meal on shift
• Training & Development
• Health Care Plan (Medical, Dental & Vision)
• Retirement Plan (401k,)
• Life Insurance (Basic, Voluntary & AD&D)
• Paid Time Off
• Free Parking
• Pay Rate: $6.05/hour (Table Games Dealer); Pay Rate: $28.75/hour (Floorperson)