Table Games Floor Supervisor – Lead Dealers & Operations

Pechanga; Temecula (CA); On-site; USD 60,000 - 90,000; Full time

Job summary

Pechanga Resort Casino seeks a Table Games Floor Person to preserve the integrity and orderly operation of assigned table games and assets, in line with all rules and regulations. The role emphasizes leadership over dealers, ensuring service excellence and adherence to standards.

Responsibilities include coaching, hiring support, performance evaluations, and maintaining accurate records, while ensuring guest and team member safety and integrity of games and assets.

Qualifications

• Requires strong communication, math, and reasoning abilities.
• Experience supervising table games operations is required or preferred.
• Knowledge of blackjack, baccarat and other table games is essential.
• Ability to manage and train dealers; uphold safety and integrity standards.

Responsibilities

• Create a fun, entertaining environment with service excellence paramount.
• Supervise, coach, and direct dealers in table games procedures and performance.
• Monitor adherence to casino and government rules and procedures.
• Protect integrity of games, currency, chips, and playing cards.
• Assist in interviewing and hiring dealers and in disciplinary actions.
• Maintain journals and track dealer performance for rewards or actions.
• Monitor wagers, play time, and wins/losses for patrons.
• Interact professionally with guests and team members; communicate across departments.
• Perform duties as assigned to support pit operations and reporting.
• Maintain grooming and conduct to company standards.

Skills

Communication skills

Mathematical skills

Reasoning ability

Leadership & training

Multicultural team management

Game protection knowledge

Interpersonal skills

Education

High school diploma or GED

Some college preferred

Job description

Pechanga Resort Casino seeks a Table Games Floor Person to preserve the integrity and orderly operation of assigned table games and assets, in line with all rules and regulations. The role emphasizes leadership over dealers, ensuring service excellence and adherence to standards.

Responsibilities include coaching, hiring support, performance evaluations, and maintaining accurate records, while ensuring guest and team member safety and integrity of games and assets.