Table Games Floor Supervisor - Full Time

Boyd Gaming; Las Vegas (NV); On-site; USD 40,000 - 60,000; Full time

Job summary

Boyd Gaming is looking for a Floor Supervisor in Las Vegas, NV. As a Floor Supervisor, you will oversee table games and ensure compliance with company policies and gaming regulations. Responsibilities include supervising dealers, maintaining customer relations, and evaluating team performance. Candidates must be at least 21 years old and have two years of supervisory experience in the gaming industry. Excellent communication and customer service skills are essential.

Qualifications

• Must be 21 years of age.
• Two years of experience as a Floor Supervisor.
• Thorough knowledge of a minimum of two games.

Responsibilities

• Oversee table games and employees for safety and compliance.
• Supervise, coach, and support dealers.
• Maintain superior customer service and positive relations.

Skills

Communication skills

Customer service skills

Knowledge of gaming regulations

Job description

Job Description

Oversee table games and employees to ensure that the safety, integrity, security and Company and regulatory policies/procedures of the above are upheld. Supervise, coach, and support dealers. Maintain superior customer service by identifying, cultivating and improving the established player base working towards a positive Company image whenever possible.

Job Functions

• Stand and circulate throughout assigned area.
• Possess thorough knowledge of games assigned to supervise.
• Calculate all payoffs.
• Understand and monitor compliance with gaming regulations, company policies and procedures.
• Operate computer to access credit line, issue credit.
• Maintain positive customer relations, evaluate play, and extend complimentary services when appropriate.
• Direct and supervise dealers in assigned area.
• Evaluate designated team members’ performance on a yearly basis.
• Monitor changes of cards and dice; inspect new equipment before allowing into play.
• Resolve customer complaints or refer to Shift Manager when appropriate.

Qualifications

• Must be 21 years of age.
• Two (2) years of experience as a Floor Supervisor.
• Must be knowledgeable about applicable gaming regulations and company policies.
• Must have thorough knowledge of a minimum of two (2) games.
• Must have excellent communication and customer service skills.

EEO Statement

Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.