Table Games Floor Supervisor - Durango

Station Casinos; Las Vegas (NV); On-site; USD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a Floor Supervisor for Table Games to lead a team in providing exceptional customer service in a vibrant casino environment. This role is pivotal in ensuring the smooth operation of table games while fostering a supportive and inclusive atmosphere for both guests and team members. If you are a passionate leader with a knack for hospitality and a commitment to excellence, this is an exciting opportunity to make a significant impact in a welcoming and dynamic setting. Join us in creating memorable experiences for our guests and empowering your team to thrive.

Qualifications

• 1+ year of supervisory experience in a casino environment.
• Ability to obtain necessary gaming and alcohol certifications.

Responsibilities

• Supervise table games operations and ensure exceptional service.
• Manage dealer performance and maintain high standards.

Skills

Customer Service

Supervisory Skills

Team Leadership

Problem Solving

Education

High School Diploma

Nevada Gaming Registration

Alcohol Awareness Certification

Job description

LEADERSHIP JOB DESCRIPTION

Position: Floor Supervisor Department: Table Games

It’s great to meet you!

Thanks for taking the time to learn more about the next generation of Station Casinos properties, a brand stemming from Frank Fertitta, Jr.’s inclusive spirit, forward-looking vision, and dedication to excellence. Durango exists to give locals a place to go—a destination for people to feel welcome and at home, and we need some managers to help make this a reality.

Interested? Then see why this role is important to us.

This role is critical for us to succeed as an approachable, luxury destination offering best-in-class hospitality and exciting amenities for all. In addition to helping us get work done, as a manager at Station Casinos, you are expected to support, develop, and inspire the people you are responsible for because we believe in a people-first approach.

If you are willing to take on this responsibility, then check out what you will be doing.

Your role requires several outcomes or goals to be met. You are expected to meet the following financial, guest, and employee KPIs that are essential to our success.

1. Directly supervise the operations and conduct of assigned table games and team members including reconciling table accounts and providing exceptional customer service.
2. Manage performance of dealers to ensure that each game is dealt with a high degree of proficiency and that excellent customer service is provided to the guest.
3. Observe, evaluate and rate players objectively and accurately in accordance with departmental policies.

As a frontline supervisor, you are also expected to be there for your team, enable and empower them to perform, own your operation or shift, and build caring and trusting relationships with your people.

What we can’t train is what’s inside of you.

Our values are essential to us, and we need them to be important to you, too. We look for managers who are naturally kind, inclusive, forward-thinking, reliable, passionate, and self-aware so they can lead by example. Being a role model for our values is non-negotiable.

In a perfect world, we would also like you to come with:

1. Ability to obtain a Nevada Gaming Registration and Alcohol Awareness card (Must be at least 21 years of age)
2. Knowledge and ability to supervise various games on the casino floor.
3. At least one year of supervisory experience.

So, what do you think? Is this you? Then what are you waiting for? Go ahead and fill out the application form. And if not, no problem. We still think you’re great and hope to catch up soon!