Table Games Floor Supervisor - Bossier City

Live Casino & Hotel; Bossier City (LA); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a vibrant team at a leading casino where your management skills will shine! This role involves overseeing the Table Games area, ensuring the integrity of games, and providing guests with an exceptional gaming experience. With a focus on staff development and customer service, you'll play a crucial role in maintaining a safe and enjoyable environment. If you have a passion for gaming and a knack for leadership, this opportunity is perfect for you. Embrace the excitement of the casino world and make a significant impact in a dynamic setting where every day brings new challenges and rewards.

Qualifications

• 2-5 years of experience with a relevant degree or equivalent work experience.
• Ability to secure and maintain licensure as required by gaming authorities.

Responsibilities

• Oversee the operation of the Table Games area ensuring integrity and guest satisfaction.
• Supervise table games dealers and manage game administration tasks.

Skills

Management abilities

Interpersonal skills

Oral communication

Written communication

Problem-solving

Customer service

Confidentiality

Knowledge of gaming regulations

Public relations

Ability to analyze play

Education

Four-year degree in related fields

Technical school education in dealing games

Tools

Microsoft software products

Job description

Overview

Why We Need Your Talents:

At Live! we pride ourselves in our exceptional people. Our Team Members are the foundation of our success and truly the most valuable part of the Live! brand.

Responsible for the successful operation of the Table Games area, assuring integrity of the games, safeguarding company assets, and ensuring guests have a favorable gaming experience.

Where You'll Make an Impact:

1. Responsible to the Casino Pit Manager or Shift Operations Manager for successful performance of assigned duties.
2. Controlling gaming cards and equipment.
3. Responsible for the supervision and performance of the table games dealers.
4. Assists and advises other departments and company personnel as necessary, to assure the success of the table games.
5. Manages the administration of fills/credits, player ratings, keeping track of markers, and rundowns.
6. Analyzing customers play; cheating scams, counters, and unusual or suspicious variations of play.
7. Development of staff, evaluating and training.
8. Review table game activities and promotional status with designated managers.
9. Meet with departmental directors and managers as necessary.
10. Excellent customer service.
11. Ensure the safety and security of guests and employees.
12. Other duties as assigned.

Skills to Help You Succeed:

1. Ability to maintain strict confidentiality relative to financial data, casino policies, and promotions.
2. Management abilities demonstrated in managing the table games operations.
3. Maintain interpersonal working relationships among all personnel.
4. Oral and written communication skills.
5. Willingness to assume responsibility relative to the performance of the table games.
6. Effective management of the staff.
7. Accuracy in completing assigned duties, paperwork, and reports.
8. Must be proficient with all Microsoft software products.
9. Ability to analyze and interpret departmental needs and results.
10. Ability to solve complex problems.
11. Knowledgeable of specified games and gaming regulations.
12. Ability to add monies and chips.
13. Knowledge of theft techniques.
14. Good public relations/guest service skills.

Must-Haves:

1. Two (2) to Five (5) years of experience with a Four (4) year degree in related fields or equivalent work experience.
2. Technical school education in dealing specified games.
3. Must have the ability to secure and maintain licensure as required by Louisiana Gaming Control Board or any other applicable regulatory entity as may be required to perform assigned duties, or as required by Live’s operating standards.

Physical Requirements:

1. Sitting 5%
2. Walking 10%
3. Standing 75%
4. Keyboarding 10%
5. Use of going up and down thirty-one (31) stairs multiple times per day and elevators.
6. 24/7 operation requiring extended hours and the ability and willingness to meet the team members’ schedules when handling matters scheduling, team member relations and staffing.