Table Games Floor Supervisor

Aquarius Casino Resort; Laughlin (NV); In loco; USD 48.000 - 68.000; Tempo pieno

Descrizione del lavoro

Aquarius Gaming, LLC in Laughlin, NV is seeking a Table Games Floorperson to oversee the smooth operation of gaming tables during shifts. You will train, supervise, and monitor dealers to ensure adherence to procedures, regulations, and company policies, while delivering exceptional guest service.

Working with the Table Games Manager, you will resolve issues, maintain operational excellence, and uphold the casino's integrity and guest experience.

Competenze

• Minimum two years of experience in table games operations with supervisory or lead-level responsibilities.
• Ability to read and interpret procedures, game documentation, and internal controls.
• Strong interpersonal and communication skills to support training, feedback, and conflict resolution.
• Proficiency in basic math including whole numbers, fractions, and decimals.

Mansioni

• Assist in scheduling, training, supervising, and coaching table games dealers to promote performance and service consistency.
• Monitor and support daily table games operations to ensure alignment with standards and regulations.
• Resolve team member or guest concerns, escalating to Shift Manager as needed.
• Supervise the operation and ensure the integrity of assigned games and payments.
• Verify fills, credits, marker issuance/redemptions, and all chip/cash transactions.
• Maintain security and integrity of gaming equipment and logs; complete incident reports as required.

Conoscenze

Leadership

Communication

Math skills

Adaptability

Training

Formazione

High School Diploma or equivalent

Strumenti

Microsoft Office

Outlook

Excel

Word

Teams

Descrizione del lavoro

Aquarius Gaming, LLC in Laughlin, NV is seeking a Table Games Floorperson to oversee the smooth operation of gaming tables during shifts. You will train, supervise, and monitor dealers to ensure adherence to procedures, regulations, and company policies, while delivering exceptional guest service.

Working with the Table Games Manager, you will resolve issues, maintain operational excellence, and uphold the casino's integrity and guest experience.