Table Games Floor Lead – Casino Guest Service

[1002 AC Decatur] Arizona Charlie's, LLC; Las Vegas (NV); On-site; USD 52,000 - 68,000; Full time

Job summary

Arizona Charlie’s Decatur is seeking a Table Games Floorperson to oversee gaming tables and lead dealers under the Table Games Manager. You will train, supervise, and monitor staff, ensuring adherence to procedures, regulations, and company policies while delivering exceptional guest service.

You will work closely with leadership to maintain operational excellence, resolve issues promptly, and uphold the casino’s integrity.

Qualifications

• Minimum 2 years of table games operations experience with supervisory responsibilities.
• Ability to lead and train dealers in a fast-paced environment.
• Strong math, including whole numbers, fractions, and decimals.
• Proficient with Microsoft Office and management tools.
• English communication skills required.

Responsibilities

• Assist in scheduling, training, and supervising table games dealers.
• Monitor daily table games operations to ensure standards and compliance.
• Resolve issues with shifts, customers, and team members; escalate when needed.
• Oversee the integrity of assigned games and accurate payoffs/marker transactions.
• Ensure security of gaming equipment and proper documentation.

Skills

Table Games Ops

Supervisory exp

Customer service

Interpersonal skills

English comms

Education

High school diploma

Tools

Microsoft Office

Outlook

Excel

Word

Job description

Arizona Charlie’s Decatur is seeking a Table Games Floorperson to oversee gaming tables and lead dealers under the Table Games Manager. You will train, supervise, and monitor staff, ensuring adherence to procedures, regulations, and company policies while delivering exceptional guest service.

You will work closely with leadership to maintain operational excellence, resolve issues promptly, and uphold the casino’s integrity.