Table Games Dealer, Part Time

Dreamscape Flamingo Road Management LLC; United States; On-site; USD 50,000 - 70,000; Full time

Job summary

Rio Las Vegas is seeking a Table Games Dealer to provide an exhilarating gaming experience on the Las Vegas Strip. You will deal cards and manage equipment for games like blackjack, poker, roulette, craps, and baccarat, while guiding guests through rules and maintaining an engaging pace at the table.

Strong math, communication, and customer service skills are essential, along with meticulous cash handling and adherence to gaming regulations.

Qualifications

• High school diploma or equivalent.
• Successful completion of a comprehensive dealer training program or equivalent experience.
• Knowledge of table games offered at the Rio Las Vegas and ability to adapt quickly to new games.

Responsibilities

• Deal cards or manage gaming equipment for table games with precision.
• Provide excellent guest service and resolve issues diplomatically.
• Monitor game integrity and report discrepancies to security.
• adhere to casino policies, procedures and gaming regulations.
• Collaborate with supervisors and pit bosses for smooth floor operations.
• Read and communicate in English, including safety and operation manuals.

Skills

Mathematical skills

Communication skills

Customer service

Cash handling

Education

High school diploma

Dealer training program

Job description

WHAT YOU’LL DO

The Table Games Dealer at the Rio Hotel and Casino in Las Vegas is a pivotal role in providing an exhilarating and memorable gaming experience for our diverse clientele. Our Table Games Dealers will operate various casino games with precision, adhering to the highest standards of customer service, gaming integrity, and entertainment value.

ROLE EXPECTATIONS

Responsibilities include, but are not limited to, the following:

Game Operation

Proficiently deal cards or manage gaming equipment for an array of table games, including but not limited to blackjack, poker, roulette, craps, baccarat, and more. Expertly control the tempo of the game, ensuring it is engaging and equitable. Guide newcomers through game rules and procedures, creating a warm and inviting gaming environment. Accurately calculate and distribute winnings and payouts, offering a seamless and enjoyable gaming experience.

Customer Service

Interact with guests in a courteous, professional, and personable manner, offering assistance, answering inquiries, and going above and beyond to ensure their comfort and satisfaction. Effectively handle player disputes or rule infractions with tact and diplomacy, fostering positive guest experiences.

Game Security

Maintain vigilant oversight of the gaming table to detect any signs of cheating, irregularities, or suspicious activities. Swiftly report any concerns or discrepancies to the casino's security team to preserve the game's integrity and guest trust.

Compliance

Meticulously adhere to all casino policies, procedures, and gaming regulations, with a particular focus on those unique to the Rio Hotel and Casino. Participate in regular and advanced training sessions to remain at the forefront of rule changes and best practices, guaranteeing full compliance and exceptional performance.

Teamwork

Foster seamless collaboration with fellow casino staff, including supervisors and pit bosses, to ensure the continuous and harmonious operation of the gaming floor.

Communication

Ability to read and interpret documents In English, such as safety rules, operating and maintenance instructions and procedure manuals. Ability to read and communicate with guests verbally in English. Written communication skills in in English may also be required.

SUPERVISORY RESPONSIBILITIES

This position does not have supervisory responsibilities.

REQUIREMENTS

High school diploma or equivalent. Successful completion of a comprehensive dealer training program or an equivalent amount of relevant experience. An in-depth knowledge of the specific casino games offered at the Rio Hotel and Casino, coupled with the ability to quickly adapt to new games and rules. Strong mathematical and communication skills. Outstanding customer service and interpersonal skills, with an unwavering commitment to exceeding guest expectations. The capacity to excel in a fast-paced, high-pressure gaming environment. Meticulous attention to detail and unfailing accuracy in cash handling. Must meet the age requirement for gaming employees in Las Vegas and hold any required gaming licenses or permits.

CERTIFICATIONS, LICENSES, REGISTRATIONS

Must be able to qualify for licences and permits required by federal, state and local regulations.

PHYSICAL REQUIREMENTS

Must be able to work under time constraints and within established deadlines. Must regularly lift and/move up 25 pounds, and must have the ability to push, pull, reach, bend, twist, kneel and balance when performing job duties in varying work areas such as confined spaces.

WORKING CONDITIONS

This role may entail exposure to cigarette smoke, high-volume background noise, and varying shift schedules, including evening and late-night hours. It also necessitates prolonged periods of standing to facilitate games and engage with patrons.

EEO / DIVERSITY

Rio Las Vegas is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. This policy applies to all employment practices within our organization, including hiring, recruiting, promotion, termination, layoff, recall, leave of absence, compensation, benefits, training, and apprenticeship. Rio Las Vegas makes hiring decisions based solely on qualifications, merit, and business needs at the time.

ABOUT OUR TEAM

Join our team at Rio Las Vegas, where innovation and unparalleled hospitality create a dynamic workplace. We go beyond the expected to offer unique and unforgettable experiences to every guest. As a member of our talented team, you'll be part of an unmatched story of service and passion, where every endeavour is a pursuit to redefine hospitality in the heart of Las Vegas. Join us as we transform this iconic property and its bright future.