Table Games Dealer (Harrah's Philadelphia)

Caesars Entertainment; Chester (Delaware County); On-site; USD 42,000 - 52,000; Full time

Job summary

Caesars Entertainment's Harrah's Philadelphia in Chester, PA seeks a Table Games Dealer to deliver exceptional guest service and maintain a lively atmosphere. You will deal games, exchange cash for chips, and promote Caesars Rewards while upholding standards and licensing requirements.

Requirements include a High School Diploma or GED, PA Dealers School certificate (or equivalent), strong teamwork, and the ability to work flexible hours.

Qualifications

• High School Diploma or GED required.
• Certificate of completion from PA Dealers School or equivalent.
• Skills required for game; prior dealing experience or training.
• Flexible schedule; able to work any day/any hours.
• Must obtain and maintain PA Gaming license.

Responsibilities

• Provide superior customer service and maintain upbeat attitude.
• Greet guests, build relationships, and promote Caesars Rewards program.
• Deal games according to procedure; exchange cash for gaming chips.
• Coordinate with other Dealers and supervisors as needed; manage game pace.

Skills

Customer service

Communication

Teamwork

Positive attitude

Flexibility

English proficiency

Education

High School Diploma or GED

PA Dealers School certificate

Job description

Table Games Dealer (Harrah's Philadelphia)

Chester, PA, United States

Trending

WE ARE CAESARS
At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary"
Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”
Our Values: “Blaze the Trail, Together We Win, All-In on Service”
Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary

Consistently demonstrates superior customer service skills by displaying outlined service behaviors. Maintains an upbeat and positive attitude, creates positive energy with gestures and sustains enthusiasm from one interaction to the next. Creates an atmosphere of luck and celebrates guest's wins. Is ready to serve and is informed of daily information; builds relationships by greeting guests with a warm, friendly verbal greeting. Anticipates needs and provides fast, flawless service. Checks for satisfaction and effectively resolves service breakdowns when they exist. Promotes Caesars Rewards programs and card membership. Provides a warm farewell and thanks guests for visiting.

How You Will Create the Extraordinary

Conducts assigned game according to procedure. Exchanges cash for gaming chips according to procedure. Cooperates with other Dealers when assigned to the same game (Craps). When dealing craps, the Dealer may function as Stickperson as required under 465a.35. Controls pace of the game. Informs the Supervisor Casino Games of any request or unusual play. Issues to customers the proper amount of gaming chips after completion of the credit authorization procedures.

What You Will Need

High School Diploma or GED (General Educational Development) required. Must possess a certificate of completion from an accredited PA Dealers School or equivalent. Skills required for game. Either prior dealing experience or that experience acquired in Dealers School .

A consistently upbeat and positive attitude is required for the successful candidate. This behavior must be demonstrated throughout the hiring process and carry over to all guest interactions.
Must be able to communicate with coworkers, supervisors and guests.
Must have flexible schedule and be able to work any day/any hours.
Must be able to get along well with others and work as a team.
Must be able to maneuver in and around casino and public areas.

Must be able to obtain and maintain the appropriate license through the Pennsylvania Gaming Control Board.

Harrah's Philadelphia is located in Chester, PA.

Physical / Mental Demands:

Physically mobile with reasonable accommodations including the ability to lift up to 50 lbs., and the ability to push, pull, reach, bend, twist, stoop and stack.
Excellent oral and written communication skills.

Must be able to stand for extended periods of time. Bending mobility required. Must be able to speak fluently and understand English.

TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.
DISCLAIMER
These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
ADA
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
EQUAL EMPLOYMENT OPPORTUNITY
Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.