Table Games Dealer: Customer Service & Game Protection

Ballys Black Hawk Casino; Black Hawk (CO); On-site; USD 32,000 - 42,000; Full time

Job summary

Bally’s Black Hawk Casino is seeking a table games dealer to uphold company and department policies, including state and federal regulations, and to control game pace while ensuring top-level game protection at all times. The role requires alert reporting to Supervisors on irregularities or unusual play.

Responsibilities include delivering genuine customer service, accepting bets, building rapport with guests, paying winners, articulating rules, managing table fills/credits, opening/closing

Responsibilities

• Give genuine customer service to our internal and external guests
• Accept bets.
• Build and maintain rapport with guests
• Pays winners and collects from non-winners.
• Must be able to articulate rules and regulations to patrons.
• Fills and credits tables according to established guidelines and procedures.
• Opens and closes tables according to established guidelines and procedures.
• Comply with all company and departmental policies and procedures, State Gaming Regulations, and Internal Controls.
• Regular attendance is essential for successful performance in this role.
• Other duties as required.

Job description

Bally’s Black Hawk Casino is seeking a table games dealer to uphold company and department policies, including state and federal regulations, and to control game pace while ensuring top-level game protection at all times. The role requires alert reporting to Supervisors on irregularities or unusual play.

Responsibilities include delivering genuine customer service, accepting bets, building rapport with guests, paying winners, articulating rules, managing table fills/credits, opening/closing