TA Operations Coordinator

Mass General Brigham (Enterprise Services); Somerville (MA); Hybrid; USD 26,174 - 38,572; Full time

Job summary

Mass General Brigham Incorporated is seeking a Talent Acquisition Operations Coordinator to support pre-employment and compliance work, ensuring candidates, patients, and staff are protected and onboarding proceeds smoothly. The role partners with hiring departments, Human Resources, and Occupational Health to complete background checks, verifications, I-9s, and licensure reviews.

Hybrid schedule with onsite requirements at Newton-Wellesley Hospital; 40 hours per week; base pay range

Qualifications

• High School Diploma or Equivalent required.
• Associate's Degree in Human Resources Management preferred.
• Experience in talent acquisition, recruitment coordination, or HR operations. 2-3 years preferred.

Responsibilities

• Coordinate pre-employment processes including background checks, verification, I-9 compliance, and licensure reviews.
• Ensure occupational health clearances and employment eligibility are verified and documented.
• Partner with hiring departments, HR and Occupational Health to ensure timely, compliant onboarding.
• Maintain accuracy and regulatory compliance throughout pre-employment activities.

Skills

Talent acquisition

Recruitment coordination

HR operations

Compliance knowledge

Communication skills

Attention to detail

I-9 knowledge

System navigation

Education

High School Diploma or Equivalent

Associate's Degree in Human Resources Management

Job description

Site: Mass General Brigham Incorporated

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

As one of the final steps before an employee joins Mass General Brigham, the Talent Acquisition Operations Coordinator function plays a critical role in protecting candidates, patients, employees, and MGB by ensuring pre-employment and compliance requirements are completed accurately and in accordance with organizational and regulatory standards. Through careful review, verification, and coordination, the team helps mitigate risk while supporting a safe and positive transition into employment.

The Pre-Boarding team manages the activities required before a new hire or internal employee can begin work in a new role. Responsibilities include background checks, employment and education verification, I-9 compliance, licensure review, ensuring occupational health clearances, employment authorization review, and other role-specific requirements. The team partners closely with hiring departments, Human Resources, Occupational Health Services, and other stakeholders to ensure a timely, compliant, and seamless onboarding experience.

Qualifications

Education

• High School Diploma or Equivalent required
• Associate's Degree Human Resources Management preferred

Experience

• Experience in talent acquisition, recruitment coordination, or HR operations. 2-3 years preferred

Knowledge, Skills and Abilities

• Ability to work independently, prioritize competing responsibilities, and manage a high-volume workload in a fast-paced environment.
• Strong organizational and time-management skills, with the ability to consistently meet deadlines and adapt to changing priorities.
• Proven ability to communicate proactively, clearly, and professionally with candidates, hiring departments, Human Resources, and other stakeholders.
• Exceptional attention to detail and commitment to maintaining compliance with organizational policies and regulatory requirements.
• Ability to exercise sound judgment, take initiative, and elevate issues appropriately when needed.
• Demonstrated ability to learn and navigate multiple systems and technologies while understanding how business processes interact across platforms.
• Strong analytical and problem-solving skills with the ability to identify process gaps, troubleshoot issues, and ensure all required pre-employment activities are completed accurately and timely.
• Knowledge of U.S. employment authorization requirements and documentation, including familiarity with I-9 compliance and employment eligibility verification processes, preferred.

Hybrid Schedule:

• 8am-4:30pm // Monday - Friday
• Onsite days at Newton-Wellesley Hospital are based on business needs (1-2x/month)
• A quiet, secure, compliant workspace is required for remote workdays, and will be viewed and confirmed via Microsoft Teams Video on day 1 for all remote hires
• HR will ensure that candidates have a HIPAA-compliant workspace (a dedicated, private workspace with a lockable file cabinet that is free from distraction and separate from others)

Additional Job Details (if applicable)

Remote Type

Hybrid

Work Location

399 Revolution Drive

Scheduled Weekly Hours

40

Employee Type

Regular

Work Shift

Day (United States of America)

Pay Range

$19.81 - $28.30/Hourly

Grade 3At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.

EEO Statement

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.