T2/Systems Administrator

Centre Technologies; Tulsa (OK); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

Hybrid Work Options

Paid Time Off

Paid Holidays

Medical Insurance

Dental Insurance

Vision Insurance

401(k) with employer match

Job summary

Centre Technologies seeks a System Administrator to manage several IT environments across multiple business verticals for Centre Assist clients. You will act as SME for the IT environment, guiding upgrades, configurations, and best practices, and serve as escalation point for the Centre Assist team.

Responsibilities include collaborating with client Executives, solving issues via Problem Management, and communicating progress. Strong documentation and cross-team coordination are essential.

Qualifications

• 5+ years of hands-on IT experience.
• Proficient with Microsoft Word, Office, Excel, and Access.
• Experience with Windows OS and Windows Server versions.
• Knowledge of Active Directory and Azure AD.
• Experience with Exchange/Office 365 deployment and migrations.
• Familiarity with virtualization and Citrix environments.
• Experience with network hardware and support.
• Understanding of TCP/IP, DNS, DHCP, and related protocols.

Responsibilities

• Liaise between Centre and client Executives; communicate IT environment status.
• Troubleshoot and resolve client issues; use problem management to drive resolution.
• Prioritize tasks and meet deadlines for client projects.
• Explain technology concepts clearly to non-technical stakeholders.
• Maintain regular meetings with client Executive liaison to discuss IT environment.
• Learn and understand client business regulations and operations.
• Create and maintain IT documentation.

Skills

Communication skills

Customer service

Team collaboration

Problem solving

Executive liaison

Education

Bachelor’s Degree preferred

Tools

Microsoft Word

Microsoft Office

Excel

Access

Active Directory / Azure AD

Office 365 Email

Hyper-V

Citrix XenApp

Citrix XenDesktop

Citrix Web Interface

Secure/Access Gateway

NetScaler

WANScaler

VMware Server

Job description

Our Company Culture:

Our diverse workforce allows Centre to develop and leverage knowledge, skills, and experiences that impact our overall success. Within our collaborative environment, our team of consultants work to identify innovative solutions for our clients. Together, we guide our clients through the process of selecting, deploying, and managing IT solutions tailored to their specific business needs.

Centre Company Benefits:

• Hybrid Work Options, Paid Time Off, and Paid Holidays
• Medical, Dental, Vision, and 401(k) with employer match contributions
• Stability to grow alongside hard-workers in a collaborative environment with opportunities to grow professionally

Position Summary:

The role of System Administrator will enable a qualified candidate to manage several IT environments across several different business verticals. In managing these environments for clients, the System Administrator is to provide guidance to Centre Assist clients by being the subject matter expert of the IT environment. The objective is to assist in recommendations of upgrades, configuration changes and other best practice’s that the client has not implemented. The role will be an escalation point for the Centre Assist team with questions or technical issues for clients and recommend opportunities to the Account Executive.

Essential Duties and Responsibilities

• Must possess both the Technical and Managerial skills to act as a liaison between Centre and customer Executives. Extensive experience supporting and working with Executive level personnel.
• Solve client’s issues by leveraging Problem Management and resolution of issues in a timely manner
• Prioritize tasks and meet deadlines
• Excellent troubleshooting and written/verbal communication skills to communicate progress and status of activities to customer Executives.
• Must be a team player with outstanding customer service skills
• The ability to communicate and explain technology to non-technical individuals
• Regular meeting cadence with client’s Executive liaison to discuss the IT environment
• Learn and understand the client’s business (Regulations and how the client wants to operate)
• Strong IT documentation skills

Education/Experience/Certifications

• 5+ years of hands-on IT experience
• Must possess excellent knowledge and experience using Microsoft Word, Microsoft Office, Excel, and Access
  • Windows 7/8/10
  • Windows Server 2008R2/2012R2/2016/2019
  • Microsoft Windows Administration tools (AD Users and Computers, DHCP, DNS, Group Policy, Sites and Services, etc.)
  • Microsoft Active Directory including Azure AD (Architect, Implementations, Migrations)
  • Microsoft Exchange 2007/2010/2013 and Office 365 Email (Architect, Implementations, Migrations)
  • Microsoft Hyper-V
• Citrix Technologies (Architect, Implementations, Migrations)
  • XenServer
  • XenApp
  • XenDesktop
  • Web Interface
  • Secure/Access Gateway
  • NetScaler & WANScaler
• VMware Server Virtualization Technologies (Architect, Implementations, Migrations)
• Citrix Application/Desktop Virtualization Technologies (Architect, Implementations, Migrations)
• Backup / DR strategies (Architect, Implementation and Administration)
• Systems Upgrades including security patch management
• Monitoring of system utilization and application performance
• Understanding of network infrastructures and troubleshooting various networking protocols including but not limited to TCP/IP, DNS, DHCP, etc.
• Experience with various network hardware systems such as but not limited to Cisco Switches, Dell Switches, Cisco ASA, HP ProCurve, Sonicwall, Fortigate, Palo Alto, Juniper, Cisco Meraki, Checkpoint, etc. a plus.
• Experience with various Enterprise level server hardware such as but not limited to Dell PowerEdge servers, etc.
• Experience with Enterprise Storage solutions

Desired Experience/Certifications

• Bachelor's Degree preferred

Work Environment and Physical Demands

• Work primarily in a climate controlled environment with minimal safety/health hazard potential.
• Occasional lifting (up to 50 pounds and occasionally lift and/or move up to 50 pounds) may be required
• Reasonable accommodations may be made to enable individuals with disabilities are able to perform the essential functions.
• The noise level in the work environment is moderate.