T-Mobile Retail Assistant Manager

Icon Fitness; Manheim (PA); On-site; USD 21,000 - 25,000; Full time

Job summary

Exclusive Wireless is seeking a Retail Assistant Store Manager to support the Store Manager in creating a high-performing sales floor with a focus on customer service and teamwork. You will mentor staff, monitor performance, and drive results while ensuring an exceptional shopping experience for customers.

The role requires leadership capabilities, availability for evenings/weekends/holidays, and the ability to stand for long periods and lift up to 20 lbs.

Qualifications

• Management experience or equivalent.
• At least 1 year experience in a retail or customer service setting.
• Ability to analyze and address areas of improvement for the sales team to meet goals.
• Must be able to communicate with leadership staff.
• Must be available to work evenings, weekends and holidays.
• Stand for long periods and lift/move 20lbs.

Responsibilities

• Lead and coach the sales team on the floor to deliver exceptional customer service.
• Work with the Store Manager to create a high-performing sales environment.
• Analyze team performance and drive strategies to achieve sales goals.
• Provide guidance and training to improve service quality and efficiency.

Skills

Leadership

Team coaching

Communication

Sales analytics

Tools

Word processing

Email

Google Sheets / Excel

Job description

Retail Assistant ManagerStarting pay range with bonus for this position is approximately $15.00 - $18.00The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.As a T-Mobile Retail Assistant Store Manager, you will work together with the Store Manager to create a sales environment that provides exceptional customer service and a successful business. You will inspire and motivate your team by teaching and coaching them out on the sales floor. You will encourage success and learning opportunities within your team and analyze their performance.Qualifications:Management experience or equivalent.At least 1 years experience in a retail or customer service setting.Analyze and address areas of improvement for the sales team in order to achieve and exceed sales goals.Able to communicate with and take instructions from leadership staffBasic computer skills (word processing, email, google sheets or excel)Must be available to work evenings, weekends and holidaysMust be able to stand for long periods of timeMust be able to lift and or move 20lbsAt Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATIONStatementWe Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.HI123