T-Mobile Retail Assistant Manager

Exclusive Wireless, Inc.; Altoona (PA); On-site; USD 21,000 - 33,000; Full time

Job summary

Exclusive Wireless, Inc. in Altoona, PA seeks a Retail Assistant Store Manager to lead a team on the sales floor and deliver outstanding customer service. You will coach staff, partner with the Store Manager to hit targets, and ensure operations run smoothly in a fast-paced wireless retail environment.

The role emphasizes teamwork, product knowledge, and representing the T-Mobile brand with professionalism. The starting pay range with bonus is approximately $15.00 - $24.00 per hour.

Qualifications

• Management experience in retail or customer service.
• At least 1 year in a retail or customer service setting.
• Ability to analyze sales performance and coach the team.
• Available to work evenings, weekends, and holidays.

Responsibilities

• Lead and coach the sales floor to meet/exceed sales goals.
• Coordinate with Store Manager to create a high-performing service environment.
• Analyze team performance and identify improvement opportunities.
• Ensure availability to work evenings, weekends, and holidays.

Skills

Management experience

Retail experience

Customer service

Communication

Computer skills

Tools

Word processing

Email

Google Sheets

Excel

Job description

Retail Assistant Manager

$15.00 - $24.00

The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.

Starting pay range with bonus for this position is approximately $15.00 - $24.00. The latest phone trends. The newest innovation in wearable tech. The explosion of 5G nationwide.

If you want to be at the forefront of wireless communications then WE WANT YOU! Be unique, bold, confident, reliable and excited as a part of the T-MOBILE brand!

The Wireless Industry is booming and now is the time to join the movement. Our mission is to provide exceptional service in the most professional manner and we believe that customer satisfaction is the keystone to our success. These values have kept our company consistently ranked in the top bracket for customer service in the country.

As a T-Mobile Retail Assistant Store Manager, you will work together with the Store Manager to create a sales environment that provides exceptional customer service and a successful business. You will inspire and motivate your team by teaching and coaching them out on the sales floor. You will encourage success and learning opportunities within your team and analyze their performance.

Qualifications

• Management experience or equivalent.
• At least 1 years experience in a retail or customer service setting.
• Analyze and address areas of improvement for the sales team in order to achieve and exceed sales goals.
• Able to communicate with and take instructions from leadership staff
• Basic computer skills (word processing, email, google sheets or excel)
• Must be available to work evenings, weekends and holidays
• Must be able to lift and or move 20lbs

At Exclusive Wireless, we're re-imagining the rules of wireless and we're just getting started. Join our revolution and be a part of a new wireless nation! #EDUBNATION

Statement

We Take Equal Opportunity Seriously. We are an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination or harassment based upon any of these factors is wholly inconsistent with our Company values and will not be tolerated. Furthermore, such discrimination or harassment may violate federal, state, or local law.

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