T-Mobile Authorized Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (Southeast); Middleburg (FL); On-site; USD 30,000 - 45,000; Full time

Job summary

GP Mobile, an Authorized T-Mobile Retailer, is actively seeking Retail Sales Representatives (RSRs) to join their energetic team. This role involves engaging with customers to provide a world-class experience, and you will have the opportunity to earn unlimited commissions in a fun and fast-paced environment. Candidates should have a passion for customer service and at least 6 months of experience in sales or customer support. Competitive pay and a comprehensive benefits package await you.

Benefits

Commission

401(k)

Bonus based on performance

Dental insurance

Flexible schedule

Health insurance

Paid time off

Training & development

Vision insurance

Employee discounts

Qualifications

• At least 6 months of customer service and/or sales experience, retail preferred.
• Passionate about customer service and having fun connecting with people.
• Competitive with success in fast-paced sales environments.

Responsibilities

• Assist customers with their shopping journey both online and in-store.
• Offer personalized technology product solutions.
• Help build customer loyalty through excellent service.

Skills

Customer Service

Sales

Teamwork

Problem Solving

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US.

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions in a fun, fast-paced environment, GP Mobile is the place to be! We have full-time and part-time positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They are brand ambassadors who build energy and excitement around our products and services. They thrive in a fast-paced environment, continuously evolving with technology innovations and customer needs. They build strong connections with customers, deepening relationships and educating them about device and service solutions. This role involves training, skill-building, and proficiency development. New associates will complete initial training.

Job Responsibilities:

Build proficiency in serving and selling to customers, providing a world-class experience and building loyalty by:

• Assisting customers with their shopping journey, whether online, via Customer Care, or in-store.
• Exploring customer needs and demonstrating technology products.
• Offering personalized solutions, including accessories and IoT devices.
• Approaching customer interactions with integrity and compassion.

Use digital tools effectively during customer interactions and onboarding to demonstrate:

• Coverage and network benefits in the customer’s area.
• The advantages of T-Mobile plans and services.
• Complete training on store experience, systems, and resources.

Seek out information, learn about innovations, and support store operations, including cash handling as needed. Establish relationships across channels to enhance customer experience, identify small business leads, and support team initiatives.

The experience you’ll bring:

• Passionate about customer service and having fun connecting with people.
• Competitive with success in fast-paced sales environments.
• Team-oriented, eager to learn and share ideas.
• Ability to balance customer needs and performance goals.
• At least 6 months of customer service and/or sales experience, retail preferred.

What we offer:

• Competitive pay plus bonuses
• Benefits for part-time and full-time roles
• Medical, dental, and vision insurance
• 401K plan
• Paid time off
• Phone discounts
• Career growth opportunities

Requirements:

· At least 18 years old

· Legally authorized to work in the US

· High School Diploma or GED

· Bilingual candidates encouraged to apply