T-Mobile Authorized Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (East Coast); Hanover (York County); On-site; USD 30,000 - 40,000; Full time

Job summary

Join GP Mobile as a Retail Sales Representative, where you'll bring the T-Mobile brand to life while delivering outstanding customer service. Focus on building connections, providing tailored solutions, and thriving in a fast-paced environment. Opportunities for career growth and a diverse workplace await you!

Benefits

Commission

Bonus based on performance

Dental insurance

Health insurance

Flexible schedule

Employee discounts

Paid time off

Training & development

Vision insurance

401(k)

Qualifications

• At least 6 months of customer service or sales experience, retail preferred.
• Strong passion for customer engagement and competitive drive.

Responsibilities

• Assist customers in their shopping journey in-store and online.
• Demonstrate latest technology to meet customer needs.
• Collaborate with team members to enhance customer experience.

Skills

Customer service

Sales performance

Team collaboration

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources
• 401(k)

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US!

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions while working in a fun, fast-paced environment, GP Mobile is the place to be! We have FT and PT positions available.
Bilingual Spanish speakers are preferred but not required.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture
Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They focus on building meaningful connections with customers, deepening relationships, and educating about device and service solutions. This role involves training and skill development, with new associates completing comprehensive training programs.

Job Responsibilities:

Build proficiency in serving and selling to customers, providing a world-class experience and building loyalty by:

• Assisting customers in their shopping journey, whether online, via Customer Care, or in-store.

• Exploring customer needs and demonstrating the latest technology.

• Side-by-side selling to find personalized solutions, including accessories and IoT devices.

• Approaching customer interactions with integrity and compassion.

• Using digital tools to demonstrate coverage, plans, and services.

• Completing training on store experience, systems, and product knowledge.

• Engaging in store operations and cash handling as needed.

• Collaborating with other T-Mobile employees to enhance customer experience and generate leads.

The experience you’ll bring:

• A passion for customer service and fun engagement.
• Competitive drive and success in sales environments.
• Willingness to learn and share ideas with peers and leaders.
• Ability to balance customer needs with performance goals.
• At least 6 months of customer service or sales experience, retail preferred.

What we offer:

• Competitive pay plus bonuses
• Benefits for part-time and full-time associates
• Medical, dental, and vision insurance
• 401K plan
• Paid time off
• Phone discounts
• Career growth opportunities

Requirements:

• At least 18 years old

• Authorized to work in the US

• High School Diploma or GED

• Bilingual candidates encouraged to apply

Join us and explore a career with limitless potential! GP Mobile fosters a diverse, inclusive workplace and encourages everyone to apply, regardless of experience or background. We are an equal opportunity employer and welcome all applicants.