T Mobile Authorized Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (East Coast); Charlotte (NC); On-site; USD 30,000 - 42,000; Full time

Job summary

Join GP Mobile as a Retail Sales Representative in a fast-paced environment where you can earn unlimited commissions. As part of a dedicated team, you'll engage customers, build relationships, and showcase the latest T-Mobile products. With opportunities for personal growth and development, this role promises a dynamic career in retail sales.

Benefits

Commission

401(k)

Bonus based on performance

Competitive salary

Dental insurance

Donation matching

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Wellness resources

Qualifications

• 6 months of customer service and/or sales experience preferred.
• Ability to balance customer needs and performance goals.
• Willingness to learn and share ideas with peers and leaders.

Responsibilities

• Help customers with product selection and provide hands-on demonstrations.
• Establish relationships with customers to own the experience and resolve issues.
• Identify and refer small business leads.

Skills

Customer advocacy

Competitive drive

Sales skills

Team collaboration

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US.

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions in a fun, fast-paced environment, GP Mobile is the place to be! We have FT and PT positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate and recommend device and service solutions. This role is a learning role, where new associates work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Job Responsibilities:

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up right where they left off in their shopping journey, whether online, through Customer Care or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.

• Side-by-side selling to find personalized solutions beyond the device and service plan, including accessories and IoT devices.

• Approaching service and sales needs with composure, integrity, and compassion.

Becomes skilled with digital tools in interactions and onboarding to demonstrate:

• How our coverage stacks up in our customer’s neighborhood, providing a fast LTE network.

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected, and go further.

• Completes training on T-Mobile in-store experience, new skills, processes, and system knowledge.

• Seeks out information between customers, learning about innovations in wireless and technology.

• Handles cash and store operations as needed.

• Establishes relationships with T-Mobile employees across channels to own the customer experience, resolve issues, and create a seamless environment.

• Identifies and refers small business leads.

• Supports team initiatives and fosters an inclusive environment.

The experience you’ll bring:

• Customer advocate with a desire to connect and have fun.
• Competitive drive and success in a sales environment.
• Willingness to learn and share ideas with peers and leaders.
• Ability to balance customer needs and performance goals.
• 6 months of customer service and/or sales experience, retail preferred.

What we offer:

• Competitive pay plus bonuses
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• 401K plan
• Paid time off
• Phone service discounts
• Career growth opportunities

Requirements:

• At least 18 years old

• Legally authorized to work in the US

• High School Diploma or GED

• Bilingual candidates encouraged to apply

We invite you to apply today and explore a potential career move of a lifetime!

#NeverStopGrowing

GP Mobile encourages diversity and inclusivity. We welcome everyone, including people of color, veterans, military spouses, individuals with disabilities, LGBTQ+ individuals, and parents, to apply. We are an equal opportunity employer.