T-Mobile Authorized Retailer Sales Associate

GP Mobile, An Authorized T-Mobile Retailer (East Coast); Burke (VA); On-site; USD 32,000 - 45,000; Full time

Job summary

GP Mobile is seeking motivated individuals for Retail Sales Representative positions. As a brand ambassador, you will provide an excellent customer experience, offering tailored solutions while thriving in a competitive retail environment. We offer competitive pay, commission, and opportunities for advancement in an inclusive workplace.

Benefits

Competitive salary

Commission

401(k)

Medical, dental, and vision benefits

Career growth opportunities

Paid time off

Employee discounts

Flexible schedule

Qualifications

• At least 6 months of customer service and/or sales experience, retail preferred.
• Passionate customer advocate with competitive drive.
• Willingness to learn and share ideas with peers.

Responsibilities

• Help customers find personalized solutions and provide hands-on demonstrations.
• Build relationships with T-Mobile employees across channels.
• Complete training on T-Mobile in-store experience and innovations.

Skills

Customer service

Sales

Communication

Problem-solving

Teamwork

Education

High School Diploma or GED

Job description

Benefits:

• Commission
• 401(k)
• Bonus based on performance
• Competitive salary
• Dental insurance
• Donation matching
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance
• Wellness resources

Chase #LimitlessPotential at GP Mobile, an Authorized T-Mobile Retailer!

GP Mobile is one of the largest Authorized T-Mobile Retailers in the US.

Seeking candidates with hustle and ambition for unlimited potential.

If you want to earn unlimited commissions in a fun, fast-paced environment, GP Mobile is the place to be! We have FT and PT positions available.

Se prefieren hablantes bilingües de español, pero no se requieren.

Why Join Our Team? #LimitlessPotential #CareerGrowth #ConnectedCulture

Be unstoppable with us!

Job Overview

Retail Sales Representatives (RSR) work as part of a Retail Team of Experts to bring the T-Mobile brand to life. They’re brand ambassadors who build energy and excitement around our products and services. They are passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving. They immerse themselves in significant connections with our customers, and their ability to build new and deepen existing relationships is unmatched across the wireless industry. They continuously work to build expertise in uncovering our customers’ needs and have a passion to educate, demonstrate, and recommend device and service solutions. This role is a learning role, where new associates work with their team and proactively build skills and proficiencies. As a Retail Sales Representative, you will be required to successfully complete new employee training.

Job Responsibilities:

Builds proficiency related to serving and selling to our customers, while providing a world-class customer experience and building loyalty by:

• Helping customers pick up where they left off in their shopping journey, whether online, through Customer Care, or in-store.

• Exploring individual needs and providing hands-on demonstrations of the latest technology in-store.

• Side-by-side selling to find personalized solutions beyond the device and service plan, including accessories and IoT devices.

• Approaching service and sales needs with composure, integrity, and compassion.

Becomes skilled with digital tools in interactions and onboarding to demonstrate:

• Coverage in the customer’s neighborhood, providing a lightning-fast LTE network.

• Why T-Mobile plans and services will let our customers live unlimited, feel the love, stay connected, and go further.

• Completes training on T-Mobile in-store experience, new skills, and processes.

• Uses time effectively on shift, learning about innovations in wireless and technology.

Establishes relationships with T-Mobile employees across channels to:

• Own the customer experience and resolve issues for a seamless environment.

• Identify and hand off small business leads.

• Support team initiatives and foster an inclusive environment.

The experience you’ll bring:

• Passionate customer advocate with a desire to connect and have fun!
• Competitive drive and success in a fast-paced sales environment.
• Willingness to learn and share ideas with peers and store leaders.
• Ability to balance customer needs and performance goals.
• 6 months of customer service and/or sales experience, retail preferred.

What we offer:

• Competitive base pay plus milestone bonuses
• Benefits for part-time and full-time associates
• Medical, dental, and vision benefits
• 401K Plan
• Paid time-off programs
• Phone service discounts
• Career growth opportunities

Requirements:

• At least 18 years old

• Legally authorized to work in the US

• High School Diploma or GED

• Bilingual candidates encouraged to apply

We invite you to apply today and explore the career move of a lifetime!

#NeverStopGrowing

GP Mobile promotes a diverse, inclusive, and authentic workplace. We encourage everyone, including people of color, veterans, military spouses, individuals with disabilities, and members of the LGBTQ+ community, to apply. We are an equal opportunity employer.