SyteLine Techno-Functional Consultant | Incident Resolution Pro

Tata Consultancy Services Limited; Wayne (PA); Presencial; USD 120.000 - 150.000; Tempo integral

Benefícios oferecidos por esta vaga

Discretionary Annual Incentive

Comprehensive Medical Coverage:Medical

401K Plan

Certification & Training Reimbursement

Time Off: Vacation

Resumo da vaga

Tata Consultancy Services Limited is seeking a Functional Consultant in Wayne, PA to manage incidents, analyze production outages, and coordinate resolutions with stakeholders. The role emphasizes both functional and technical skills, with responsibilities spanning incident management, bug fixes for customizations, and vendor collaboration to ensure service continuity.

You will liaise with business process owners and third-party vendors, performing cause analyses and corrective actions while

Qualificações

• Bachelor degree in Computer Science or related field.
• Strong incident management skills.
• Ability to coordinate with vendors and stakeholders.

Responsabilidades

• Incidents analysis and resolution.
• Cause and corrective action analysis for production outages for applications in scope.
• Bug fixing of customizations (If source code exists).
• Generic Managerial Skills, If any.
• Coordinate with 3rd party vendors, business process owners and various stake holders.

Conhecimentos

Incident Management

Formação

Bachelor of Computer Science

Descrição da vaga

Tata Consultancy Services Limited is seeking a Functional Consultant in Wayne, PA to manage incidents, analyze production outages, and coordinate resolutions with stakeholders. The role emphasizes both functional and technical skills, with responsibilities spanning incident management, bug fixes for customizations, and vendor collaboration to ensure service continuity.

You will liaise with business process owners and third-party vendors, performing cause analyses and corrective actions while