SyteLine / CSI Consultant -Manufacturing & Operations

Decision Resources, Inc.; Pittsburgh (Allegheny County); On-site; USD 90,000 - 140,000; Full time

Job summary

Decision Resources, Inc. seeks a Business Consultant - Manufacturing & Operations to provide consulting, training, and go-live support for Infor CloudSuite Industrial SyteLine and related solutions to DRI clients.

This role defines work requirements for new implementations and post-implementation projects, delivering value and continuity. Ideal candidates have CSI/SyteLine experience, full lifecycle implementation skills, and a manufacturing operations background.

Qualifications

• CSI/SyteLine implementation experience required.
• Full lifecycle implementation experience required.
• Background in Manufacturing Operations Management.
• U.S. Citizen or Permanent Resident.

Responsibilities

• Deliver project tasks with PM/Lead Consultant within client budget.
• Analyze business requirements with clients.
• Provide pre-go live consulting and go-live support.
• Perform gap analysis between system functionality and client requirements.
• Provide end user training and business procedure documentation; training in both one-on-one and group classroom settings.
• Build ongoing relationships with clients as trusted advisor.
• Travel up to 75% to support projects.
• Learn DRI and third-party products alongside Infor CloudSuite.
• Complete any additional assignments as requested by management.

Skills

SyteLine experience

Full lifecycle implementation

Manufacturing ops

Client service

Training

Go-live support

Education

Bachelor's degree (Business/IT)

Tools

Infor CloudSuite SyteLine

Job description

The Business Consultant - Manufacturing & Operations will provide consulting, training, support, and subject matter expertise for our ERP software, Infor CloudSuite Industrial SyteLine, and other technology solutions provided to DRI clients. This individual will determine work requirements associated with new implementations and post implementation projects. We are looking for enthusiastic people who are passionate about client service and have experience with Infor's Cloud Suite Industrial SyteLine software manufacturing & operations modules.

Responsibilities:

• Work with the Project Manager/Lead Consultant to Deliver project tasks in a timely manner and within in the client's budget.
• Analyze business requirements by conducting information-gathering sessions with clients.
• Provide pre-go live consulting and go-live support to fulfill project plan objectives.
• Perform gap analysis between system functionality and client requirements.
• Understanding of manufacturing business processes and devising methods to implement them within Infor CloudSuite Industrial/SyteLine ERP software and other DRI software solutions.
• Provide end user training and business procedure documentation; training in both one-on-on and group classroom settings.
• Confidence and ability to make recommendations to meet client's business needs.
• Build on-going relationships with our clients and become their trusted advisor.
• Ability to recognize and notify management of any issues which could affect the client business relationship.
• Ability to work on multiple projects simultaneously.
• Learn DRI and third-party products alongside of Infor CloudSuite Industrial.
• Completes any additional assignments as requested by management.

Knowledge, Skills, and Abilities:

• CSI / SyteLine experience is required.
• MUST have full-life cycle implementation experience with Infor's CloudSuite Industrial SyteLine.
• Background in Manufacturing Operations Management
• Entrepreneurial, self-starter able to work in a multi-faceted and fast-paced environment with critical deadlines.
• Excellent oral and written communication skills
• Must be a U.S. Citizen or Permanent Resident

Ability to travel up to 75%

Preferred Skills and Knowledge:

• Knowledge of Infor CloudSuite Industrial (SyteLine) is required.
• MBA, CMA, APICS and PMP certifications are desirable.

Education:

Bachelor's degree in Business Administration, Finance, Accounting, Computer Science, or related field experience