Systems Technician I

General Dynamics Information Technology; Huntsville (AL); On-site; USD 23,722 - 31,684; Full time

Benefits offered by this job

Medical plan options

401(k) plan with company match

Paid time off plans including holidays and sick leave

Life and disability insurance options

Job summary

Join a leading technology company as a Systems Technician I in Alabama. You will play a vital role in enhancing the state's education network by providing technical support, ensuring hardware functionality, and assisting in network management. Ideal candidates will have a strong understanding of networking principles and a commitment to customer service.

Qualifications

• Must demonstrate knowledge of LAN/WAN networking and firewall design.
• Requires ability to learn new networking technologies.
• Strong customer service and communication skills needed.

Responsibilities

• Provides support for statewide network configuration and troubleshooting.
• Assists with network installations; troubleshoots connectivity issues.
• Handles Helpdesk support tickets as a tier 2 engineer.

Skills

Local Area Network (LAN)

Networking Hardware

Technical Support

Education

High School Diploma or GED

Job description

Type of Requisition:

Regular

Clearance Level Must Currently Possess:

None

Clearance Level Must Be Able to Obtain:

None

Public Trust/Other Required:

None

Job Family:

Systems Administration

Job Qualifications:

Skills:

Local Area Network (LAN), Networking Hardware, Technical Support

Certifications:

None

Experience:

0 + years of related experience

US Citizenship Required:

No

Job Description:

Systems Technician I

Transform technology into opportunity as a Systems Technician I . A career in enterprise IT means connecting and enhancing the systems that matter most. At GDIT you’ll be at the forefront of innovation and play a meaningful part in improving and enhancing the state education network in Alabama. Our experienced team implements and manages the state education network in Alabama supporting schools, colleges, universities, and libraries.

HOW A NETWORK/SECURITY TECHNICIAN WILL MAKE AN IMPACT

- Provides support for statewide network, with firewall, router, and switch configuration, installation, and troubleshooting.

- Provides technical support and implement of client requested firewall changes such as NAT, ACLs, remote access VPNs, AAA authentication, and L2L VPN tunnels.

- Assists in the management of a heterogeneous network consisting of router, switches, and firewalls from Cisco, Juniper, Palo Alto, and other common vendors.

- Assists with designs, tests, and implementations of custom solutions for client Internet, LAN, and WAN projects.

- Coordinates with vendors and team members on network installations; installs network and telecommunications equipment at client sites.

- Troubleshoots LAN/WAN/Firewall connectivity and security issues; assists in patching networking hardware during security audits; assists daily with Helpdesk support tickets as a tier 2 engineer.

Qualifications

- Education: High School Diploma or GE D .

- Ability to demonstrate working knowledge of LAN/WAN networking and firewall design, configuration, and troubleshooting is required.

- Must have the technical background and ability to self-educate and stay abreast of new networking technologies and trends.

- Requires strong customer service, presentation, and communication skills.

- Vendor certification from Cisco, Juniper, Fortinet, Palo Alto or other related vendors is desired but not required. Common useful certifications include but are not limited to Network+, Security+, CCNA, CCNP, JNCIS.

The likely hourly rate for this position is between $17.22 - $23.00. This is not, however, a guarantee of compensation or salary. Rather, salary will be set based on experience, geographic location and possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours:

40

Travel Required:

Less than 10%

T elecommuting Options:

Onsite

Work Location:

USA AL Huntsville

Additional Work Locations:

Total Rewards at GDIT:

Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match. To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave. To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available. We regularly review our Total Rewards package to ensure our offerings are competitive and reflect what our employees have told us they value most.We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 50 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.Join our Talent Community to stay up to date on our career opportunities and events at

gdit.com/tc .

Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans

About Us

We are GDIT. A global technology and professional services company that delivers consulting, technology and mission services to every major agency across the U.S. government, defense and intelligence community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge of innovation. We operate across 30 countries worldwide, offering leading capabilities in digital modernization, AI/ML, Cloud, Cyber and application development. Together with our clients, we strive to create a safer, smarter world by harnessing the power of deep expertise and advanced technology.