Systems Technician

Valid8 Financial, Inc.; Burbank (CA); Hybrid; USD 70,000 - 100,000; Full time

Job summary

Original Syndicate in California seeks a Systems Technician to own day-to-day support for client SLAs, internal IT, and on-site installation work, with a clear growth path into broader systems design and project delivery.

You will start with ground-level support and infrastructure ownership, then progressively take on more responsibility in systems design, on-site execution, and cross-team collaboration to meet OGS standards.

Qualifications

• Must have experience with two or more of: Disguise, Pixera, Unreal Engine, LightAct, Megapixel, Brompton, or a comparable real-time media or video playback platform.
• Experience working with other production technologies such as video routing, KVM systems, cameras, audio systems, etc.
• Strong enterprise networking: VLAN design, routing, multicast basics, firewall administration, endpoint management, identity and access basics.
• Comfort working under SLA pressure, with the judgment to know when to solve versus escape.
• Strong written communication for design docs, tickets, and post-incident reports.

Responsibilities

• Own day-to-day support for active client SLAs: first response, triage, troubleshoot, resolve, escape, document, and follow up.
• Take ownership of OGS internal IT infrastructure and systems: networks, firewalls, servers.
• Lead systems design independently on smaller projects from day one; contribute to larger designs alongside senior staff and grow into leading them over time.
• Execute installations at OGS offices and on client sites, for both client projects and internal work: unboxing, QA, inventory, labeling, rack building, cable management, commissioning.
• Maintain technical documentation: network diagrams, tech books, asset and configuration records.
• Grow into broader project execution and design leadership as capability and trust expand.

Tools

Disguise

Pixera

Unreal Engine

LightAct

Megapixel

Brompton

Video routing

KVM systems

Cameras

Audio systems

Job description

OGS delivers communications infrastructure: integrated systems, environments, and workflows that help teams produce and move content reliably at scale. Reliable delivery depends on someone owning the day-to-day: client SLAs, internal IT, installation assistance and quality control during on-site work. Today that work is split across senior staff, which pulls them off design and client engagement. The Systems Technician takes that operational layer and grows into broader systems design and execution work over time.

This is a hybrid role with deliberate growth runway. You'll start grounded in support and infrastructure ownership, and progressively take on more responsibility in systems design, on-site execution, and project delivery.

Outcomes

Active client SLAs are met: issues triaged, resolved, escalated cleanly, and documented

Smaller systems design projects are delivered independently, on spec, and to OGS standards

Systems installed meet OGS standards on first delivery, not after rework

Routine support and infrastructure work no longer pulls senior technical staff off design and client engagement

System and network diagrams, and asset records stay current as the business changes

OGS internal IT systems are reliable, well-documented, and progressively improved

Responsibilities

Own day-to-day support for active client SLAs: first response, triage, troubleshoot, resolve, escape, document, and follow up

Take ownership of OGS internal IT infrastructure and systems: networks, firewalls, servers

Lead systems design independently on smaller projects from day one; contribute to larger designs alongside senior staff and grow into leading them over time

Execute installations at OGS offices and on client sites, for both client projects and internal work: unboxing, QA, inventory, labeling, rack building, cable management, commissioning,

Maintain technical documentation: network diagrams, tech books, asset and configuration records

Grow into broader project execution and design leadership as capability and trust expand

Requirements

Must Have

Documented experience with two or more of: Disguise, Pixera, Unreal Engine, LightAct, Megapixel, Brompton, or a comparable real-time media or video playback platform

Experience working with other production technologies such as video routing, KVM systems, cameras, audio systems, etc.

Strong enterprise networking: VLAN design, routing, multicast basics, firewall administration, endpoint management, identity and access basics

Comfort working under SLA pressure, with the judgment to know when to solve versus escape

Strong written communication for design docs, tickets, and post-incident reports

Preferred

Exposure to SMPTE 2110, NMOS, NDI, SDVoE, or other broadcast IP standards

Prior on-site work with AV integrators, broadcast environments, or virtual production stages

Basic scripting or automation (Python, Bash, PowerShell) skills

Familiarity with LED volumes, camera tracking, or related virtual production infrastructure

Comfortable with ticketing, asset tracking, and documentation tools

The OGS Way

We are Entrepreneurial. Courageous. Innovative. Collaborative. We Believe in Each Other.

Reality first. Systems over heroics. Decision-grade communication. High standards, low drama. Finish the job.

Disclaimer

The duties and responsibilities described here do not represent a comprehensive list; additional tasks may be assigned as business demands require.

Original Syndicate is open to all applicants regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status. We are proud to be an equal opportunity employer.