Systems SRE Data Center Engineer

Boingo; Frisco (TX); Hybrid; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health insurance

401(k) match

Unlimited vacation

Tuition reimbursement

Cell phone reimbursement

Pet care benefits

Job summary

Boingo is seeking a Systems SRE Datacenter Engineer to maintain and scale global production, staging, QA, beta, and dev environments. You will bridge physical datacenter operations with cloud-native automation on Ubuntu, VMware, and HPE platforms.

The role involves hands-on hardware, software updates, incident response, and IaC automation using Ansible and Terraform, with monitoring via Prometheus and Grafana.

Qualifications

• 3–5 years of hands-on experience in systems administration, datacenter engineering, or SRE.
• Ubuntu OS, RHEL 7+, Linux CLI and admin tools; networking, systemd, permissions, package management.
• Experience operating within HPE Private Cloud Business Edition (PCBE) or HPE GreenLake consoles; VMware vSphere or HPE VME workloads.

Responsibilities

• Execute hardware rack-and-stack installations, cabling, power connections, and component replacements in data centers.
• Perform routine patching, software updates, and basic configurations across Ubuntu servers, VMware hosts, and HPE VME hypervisors.
• Monitor HPE SimpliVity and Nimble Storage health; assist with drive replacements and resource scaling.
• Respond to infrastructure alerts, perform initial root-cause analysis, and participate in on-call rotations.
• Automate daily tasks using Python, Bash, Ansible, and Terraform.

Skills

Ubuntu/Linux

VMware vSphere

Kubernetes

Terraform

Ansible

Python

Bash

Prometheus

Grafana

Networking basics

Tools

VMware vSphere

HPE PCBE

HPE VME

Job description

The Systems SRE Datacenter Engineer is responsible for the daily operational maintenance, deployment, and reliability of Boingo’s global production, Staging, QA, Beta, and Dev environments. This hands‑on role bridges physical datacenter operations, including racking, stacking, and cabling—with automated cloud-native systems administration.

Working as an individual contributor within an SRE and engineering team, you will support HPE Private Cloud Business Edition (PCBE) management platforms, maintain HPE VME and VMware virtualized workloads, monitor high-performance HPE Compute and Storage systems and run automated workflows on Ubuntu Linux to reduce administrative TOIL.

Basic Qualifications

• Experience: 3 to 5 years of hands‑on experience in systems administration, datacenter engineering, or Site Reliability Engineering (SRE).
• Operating Systems: Solid, working proficiency with Ubuntu OS, RHEL 7+, and standard Linux command-line, system admin tools. Familiarity with Linux networking, systemd, permissions, and package management.
• Datacenter Physical Layer: Direct experience performing physical datacenter hardware maintenance, including precision racking, server stacking, structured ethernet and fiber cabling, and label management.
• HPE & Virtualization Fundamentals: Hands‑on experience operating within HPE Private Cloud Business Edition (PCBE) or HPE GreenLake consoles. Experience supporting virtualized workloads hosted on VMware vSphere or HPE VME environments.

Technical Skills & Capabilities

• HPE Compute & Storage: Operational experience deploying, maintaining, and monitoring HPE Compute (ProLiant, Synergy) and HPE Storage systems such as HPE SimpliVity hyperconverged nodes or HPE Nimble Storage arrays. Basic familiarity with HPE iLO remote management APIs.
• Kubernetes & Containers: Working experience deploying, troubleshooting, and maintaining containerized applications running on Kubernetes or RKE clusters.
• Infrastructure as Code (IaC): Practical ability to execute, maintain, and update Ansible playbooks and Terraform scripts for routine server provisioning and configuration management.
• Scripting: Proficiency in Python or Bash to write operational scripts, process logs, and automate repetitive system tasks.
• Observability & Alerting: Hands‑on experience using monitoring tools (Prometheus, Grafana, or InfluxDB) to respond to system alerts, track performance metrics, and troubleshoot outages.
• Core Networking and Services: Basic understanding of DNS, LDAP, RADIUS, and network routing fundamentals in enterprise environments.
• Agile Tooling: Daily familiarity with the Atlassian suite including Jira and Confluence

Duties & Responsibilities

• Physical Datacenter Execution: Execute hardware rack‑and‑stack installations, structured cabling runs, power connection hookups, and component replacements (RAM, drives, NICs) in local and colocation datacenters.
• System Operations & Maintenance: Perform routine patching, software updates, and basic configuration tasks across Ubuntu Linux servers, VMware hosts, and HPE VME hypervisors managed via HPE PCBE.
• Cluster & Storage Maintenance: Monitor HPE SimpliVity and Nimble Storage health status; assist with drive replacements, volume allocations, and cluster resource scaling under guidance.
• Incident Response & Support: Monitor system telemetry dashboards (Grafana, Prometheus), respond to infrastructure alerts, perform initial root‑cause analysis, and participate in on‑call rotations for production system support.
• TOIL Reduction & Scripting: Use Python, Bash, Ansible, and Terraform to automate manual daily tasks, system health checks, and routine deployment workflows.
• Documentation & Team Collaboration: Maintain accurate inventory records, update datacenter rack elevation diagrams, and document technical workflows on the team wiki.
• Cross‑Functional Support: Work closely with senior engineers, Network teams, and QA to fulfill ticket requests, troubleshoot environment issues, and stage infrastructure for application deployments.

Meet Boingo

At Boingo, we don’t just follow the latest technology trends—we help shape them. Boingo Wireless is one of the world’s leading providers of connectivity solutions, powering cellular and Wi‑Fi networks in airports, transit hubs, military bases, stadiums, convention centers, commercial properties, multifamily communities, and more. We are proud to keep people connected at some of the most iconic venues in the world.

Our team is creative, collaborative, and on the leading edge of technology. The “secret sauce” behind Boingo’s success is our incredible people and culture. We work hard, have fun, and build awesome networks and products.

We offer a comprehensive benefits and perks package that includes health, dental, and vision coverage; a 401(k) match; unlimited vacation; paid parental leave; tuition reimbursement; cell phone reimbursement; pet care benefits; and more. It’s no wonder we’ve been named among the Best Places to Work time and again.

Boingo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, disability or veteran status.

#LI‑Hybrid

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey.Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Boingo’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection.As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three‑year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.