Systems Reliability Engineer (SRE)

Claryo; New York (NY); Hybrid; USD 120,000 - 180,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401k with employer matching

Equity

Parental leave

Unlimited vacation

Job summary

Claryo, based in New York, seeks a Systems Reliability Engineer to own the reliability of our platform across cloud, edge, and on-site environments. You’ll build observable, diagnosable, and repeatable systems, collaborating with engineering and deployment teams to ensure production readiness.

You’ll lead incident response, refine on-call processes, improve deployment workflows, and boost visibility with Prometheus, Grafana, and OpenTelemetry. Kubernetes and multi-site deployments are preferred.

Qualifications

• 3+ years in SRE, infrastructure, or distributed systems
• Strong Linux and networking fundamentals
• Experience operating systems in production environments
• Experience with networking in constrained or distributed environments (VPNs, secure tunnels)
• Experience with Kubernetes and cloud platforms (GCP, AWS, Azure)
• Observability tools (Prometheus, Grafana, OpenTelemetry)
• Ability to debug across infra, services, and network
• Comfortable in real-world, imperfect environments
• Strong ownership and drive to resolution

Responsibilities

• Own reliability of systems across cloud, edge, and on-site deployments
• Build and maintain monitoring, alerting, and observability systems
• Define and improve incident response, severity levels, and on-call processes
• Improve deployment and bring-up workflows across facilities
• Diagnose issues across infrastructure, networking, and distributed systems
• Partner with engineering to identify root causes and prevent recurring issues
• Improve system visibility, debugging, and operational tooling
• Help make deployments repeatable and scalable across sites

Skills

Kubernetes

Linux

Networking fundamentals

Observability

Incident response

Distributed systems

On-call operations

Cloud platforms (GCP/AWS/Azure)

Tools

Prometheus

Grafana

OpenTelemetry

Job description

We’re looking for a Systems Reliability Engineer to own the reliability of our system across cloud, edge, and real-world environments. Our platform runs across distributed infrastructure-connecting cloud services, on-site compute, and live video/data pipelines inside warehouses. This role is responsible for making systems observable, diagnosable, and repeatable as we scale across deployments. You’ll work closely with engineering and deployment teams to ensure the system performs reliably in production-not just in ideal conditions.

What You’ll Own

• Own reliability of systems across cloud (Kubernetes), edge compute, and on-site deployments

• Build and maintain monitoring, alerting, and observability systems

• Define and improve incident response, severity levels, and on-call processes

• Improve deployment and bring-up workflows across facilities

• Diagnose issues across infrastructure, networking, and distributed systems

• Partner with engineering to identify root causes and prevent recurring issues

• Improve system visibility, debugging, and operational tooling

• Help make deployments repeatable and scalable across sites

Required Qualifications

• 3+ years of experience in SRE, infrastructure, or distributed systems

• Strong Linux and networking fundamentals

• Experience operating systems in production environments

• Experience working with networking in constrained or distributed environments (e.g., VPNs, secure tunnels, on-site networking)

• Experience with:

  • Kubernetes and containerized systems

  • Cloud platforms (GCP, AWS, or Azure)

  • Observability tools (Prometheus, Grafana, OpenTelemetry, etc.)

• Ability to debug issues across multiple layers of the stack (infra - services - network)

• Comfortable working in real-world, imperfect environments (not just clean cloud systems)

• Strong ownership and ability to drive issues to resolution

Preferred Qualifications

• Experience with multi-site or edge deployments

• Experience with event-driven systems (Kafka or similar)

• Familiarity with video or streaming systems (RTSP, WebRTC)

• Experience working with hardware-integrated systems

• Exposure to security/compliance frameworks (SOC2, ISO27001, etc.)

• US citizen/ permanent resident

• Located in SFBAY or NY area

Why This Role Matters

We’re scaling from a small number of deployments to many, and this role is critical to making the following happen:

• Systems that work outside ideal environments

• Fast, reliable diagnosis and recovery when things break

• Repeatable deployments across real-world facilities

Equal Opportunity Statement

We’re an equal opportunity employer that values diversity and inclusion. We welcome teammates of all backgrounds and don’t discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.

Benefits

At Claryo, we offer a competitive benefits package that supports your health and well-being, including - top-tier medical, dental, and vision coverage, 401k with employer matching, equity, parental leave, and unlimited vacation.