Systems Reliability Engineer

Matlen Silver; Georgia; On-site; USD 125,000 - 180,000; Full time

Job summary

Matlen Silver is seeking a hands-on SRE – Observability to accelerate the rollout of an enterprise observability platform. You will deploy Grafana Alloy agents, build configuration pipelines, and define what metrics to collect.

This role focuses on production-grade deployment and requires on-site work in Suwanee, GA initially. You will work with the Grafana stack (Loki, Mimir, Tempo) and CI/CD, IaC, and automation for field deployments, including Kubernetes clusters on bare metal.

Qualifications

• 5+ years of hands-on SRE/DevOps experience with infrastructure engineering.

Responsibilities

• Deploy Grafana Alloy agents across facility endpoints.
• Build and maintain config pipelines for agent telemetry.
• Define metrics/logs/traces to capture with owners.
• Operate and extend the Grafana stack: Loki, Mimir, Tempo, Grafana dashboards/alerts.
• Contribute to CI/CD, IaC, and automation for field deployments.
• Support Kubernetes clusters on bare metal and SUSE Rancher/Harvester.
• Integrate telemetry from OT/facility systems into the platform.

Skills

5+ years in SRE/DevOps

Owns projects to shipped

On-site readiness

Tools

Grafana Alloy

Grafana Agent

OpenTelemetry Collector

Prometheus exporters

Ansible

Terraform

Helm

GitOps tooling

Python

Bash

Kubernetes on-prem

SUSE Rancher/Harvester

Job description

Role: SRE – Observability (Contract-to-Hire)

Location: On-site, Suwanee, GA (first 3–4 months on-site; hybrid possible thereafter based on performance)

Type: Contract-to-hire — full-time conversion expected (base + bonus + RSU eligibility upon conversion)

About the Role

Our client is one of the largest data center operators in the world and is in the middle of a major build-out. Their Platform Core Engineering team owns the pipelines, infrastructure-as-code, and automation that support the facility and operational technology (OT) side of the business — the systems that keep data centers running.

We are looking for a hands-on Site Reliability Engineer to accelerate the rollout of the team's observability platform. The immediate mission is clear: get Grafana Alloy agents deployed across every facility endpoint, working alongside the full-time observability product owner, and turn a stack that is currently in staging into a production-grade platform.

This is a builder role, not an administrator role. You will be expected to take ownership, work independently, and ship.

What You'll Do

• Deploy and manage Grafana Alloy agents across all facility endpoints to feed the observability stack
• Build and maintain the configuration pipelines that deliver agent and telemetry configuration to endpoints
• Partner with application and system owners to define what metrics, logs, and traces each agent should capture
• Operate and extend the Grafana observability stack: Loki (logs), Mimir (metrics), Tempo (traces), and Grafana (dashboards and alerting)
• Contribute to the team's broader platform work: CI/CD pipelines, infrastructure-as-code, and automation for field deployments
• Support Kubernetes clusters running on bare metal and managed through SUSE Rancher, in an environment transitioning from VMware to Harvester
• Help bring telemetry from OT and facility systems (PLCs, power and environmental systems) into the platform over local networks

What We're Looking For

Required

• 5+ years in SRE, DevOps, platform, or infrastructure engineering roles
• Hands-on experience deploying and managing telemetry/collection agents at scale (Grafana Alloy, Grafana Agent, OpenTelemetry Collector, Prometheus exporters, or similar)
• Experience running Kubernetes on-premises (bare metal or VMware), not just managed cloud offerings
• Solid infrastructure-as-code and automation skills (e.g., Ansible, Terraform, Helm, GitOps tooling) with a scripting language such as Python, Go, or Bash
• Demonstrated ability to take a project from stalled to shipped with minimal direction
• Able to work on-site in Suwanee, GA for the first 3–4 months

Strongly Preferred

• Direct experience with the Grafana stack: Loki, Mimir, Tempo, and Grafana
• SUSE Rancher and/or Harvester experience
• Experience collecting telemetry from industrial or OT systems (SNMP, Modbus, PLCs, BMS/DCIM platforms)
• Background in data center, utility, manufacturing, or other facility-heavy environments

Nice to Have

• Exposure to Azure and/or AWS in a hybrid environment
• Experience defining SLOs, alerting standards, and on-call practices for a platform team