Systems Program Manager

Recru; Richmond (TX); On-site; USD 120,000 - 160,000; Full time

Job summary

Recru in the United States is seeking an experienced Systems Program Supervisor to lead a team of developers, systems professionals, consultants, and contractors responsible for enterprise applications, databases, and 24x7 operations.

You will drive reliability, security, and performance, mentor staff, manage projects, and partner with stakeholders to deliver innovative technology solutions within CJIS-regulated contexts.

Qualifications

• 7+ years of IT experience in application development, systems design, or software engineering.
• 5+ years of leadership or management experience overseeing technical teams.
• Experience supporting, administering, developing, implementing, or managing court/justice-related systems (CJIS-regulated environments).
• Excellent communication, leadership, project management, analytical, organizational, and interpersonal skills.

Responsibilities

• Lead and supervise application development and systems programming teams, including external consultants and contractors.
• Manage enterprise software applications and databases from design to support.
• Ensure security, reliability, scalability, and performance of apps and databases.
• Partner with stakeholders to identify business needs and deliver technological solutions.
• Prioritize workloads, allocate resources, and ensure timely completion of initiatives.
• Establish and enforce quality assurance standards and best practices.
• Collaborate with PMO and leadership to monitor progress, risks, and deliverables.
• Troubleshoot issues with business users and vendors to implement cost-effective solutions.
• Evaluate and maintain development tools, platforms, and environments.

Skills

Leadership

Project management

Communication

Team mentoring

CJIS environments

Education

Bachelor's degree in Computer Science, Information Systems, or related field

Job description

We are seeking an experienced Systems Program Supervisor to lead a team of developers, systems professionals, consultants, and contractors responsible for delivering and supporting critical enterprise applications. This role oversees software development, database management, system reliability, and application support while driving technology innovation and operational excellence.

Key Responsibilities:

• Lead and supervise application development and systems programming teams, including external consultants and contractors.

• Manage the design, development, implementation, maintenance, and support of enterprise software applications and databases.

• Ensure the security, reliability, scalability, and performance of applications and database environments.

• Partner with stakeholders to identify business needs and deliver innovative technology solutions.

• Analyze project requests, prioritize workloads, allocate resources, and ensure timely completion of initiatives.

• Establish and enhance quality assurance standards and software development best practices.

• Collaborate with PMO and leadership to monitor progress, risks, and deliverables, providing regular updates.

• Work with business users and software vendors to troubleshoot issues and implement cost-effective solutions.

• Evaluate and maintain development tools, platforms, and environments required to support business needs.

• Mentor team members, assess skills, identify training opportunities, and support professional development.

• Conduct performance management activities including coaching, supervision, and employee evaluations.

• Oversee application and systems support operations, including 24x7 availability and incident response.

Qualifications:

• Bachelor's degree in Computer Science, Information Systems, or related field.

• Equivalent combination of education and experience may be considered.

• 7+ years of professional IT experience in application development, systems design, or software engineering.

• 5+ years of leadership or management experience overseeing technical teams.

• Strong software development and multi-platform programming experience.

• Experience supporting, administering, developing, implementing, or managing court case management systems or judicial information systems, including Tyler Technologies Odyssey (Enterprise Justice) or similar court/justice-related systems.

• Experience working within court, judicial, public safety, law enforcement, criminal justice, or other CJIS-regulated environments.

• Demonstrated experience managing enterprise applications, databases, and software development lifecycles.

• Excellent communication, leadership, project management, analytical, organizational, and interpersonal skills for effective collaboration across technical and non-technical teams.

• Experience driving technology adoption, process improvements, and software development best practices.

• Ability to support mission-critical systems in a 24x7 operational environment.

Preferred Skills:

• Enterprise application architecture and integration experience.

• Database administration and performance optimization.

• Agile and Scrum project delivery methodologies.

• IT governance, risk management, and security best practices.

• Experience leading digital transformation and modernization initiatives.

You have 7+ years IT experience and leadership. You've managed enterprise applications and databases in CJIS environments. You excel at guiding teams through 24x7 critical systems